FREQUENTLY ASKED QUESTIONS
HOW DO I ACCESS MY ISIS STUDENT ACCOUNT?
You can access ISIS for Students with your JHED login ID. A JHED login (or "LID") is a unique identifier for your information in the JHU Enterprise Directory. All students are automatically assigned a LID upon enrollment. You can use your LID to gain remote access to a number of JHU services, such as financial aid, billing and registration. It should not be confused with any numbers on your various ID cards.
WHAT IF I CAN'T REMEMBER MY JHED LOGIN ID?
If you don't know your login ID, go to the JHED site at http://jhed.jhu.edu to do a lookup by name and do a "first-time login" to obtain a password.
HOW DO I FIND OUT IF YOU RECEIVED MY FORMS?
Once you gain access to ISIS, you will see a menu item called "Requirements" under the Financial Aid main menu. By clicking on this tab, ISIS will display your "Requirements" screen. Example requirements include the FAFSA, tax returns, etc. Requirements that are not marked complete or waived must be submitted in order to complete your application.
HOW DO I VIEW, ACCEPT OR DECLINE MY FINANCIAL AID AWARDS?
When financial aid awards are made available online, students will have access to a menu tab called "Financial Aid". The Financial Aid menu contains three sub menus:
Aid Summary: Displays your financial aid status, an estimate of your cost of attendance and total aid amount.
Aid Information: Displays your financial aid awards. Students will be able to accept or decline each award. Links are provided which give an explanation of the awards listed.
Disbursement Information: Displays which funds have been credited to your student billing account.
MAY I PAY MY BILL THROUGH ISIS?
Yes. Current students can pay bills through their ISIS account under the billing tab.