Service Excellence... ...is not just a good attitude;
it's a great one.
It's our culture.
Service Excellence at Johns Hopkins Medicine is a way of working, a way of interacting, and a way of thinking about our jobs as we work together with others.
Third Quarter FY 13 Data Press Ganey Patient Satisfaction quarterly reports are now available online. See the Patient Satisfaction section of the site.
Presentations and Tools for Improvement are available online! Please click here to view.
Holly Loosen, PT
Physical Therapy,
The Johns Hopkins Hospital
I want to let you know how much my daughter and our family really appreciates Holly Loosen. My daughter is frequently admitted to the Children’s Center. Holly makes her feel so relaxed and comfortable while she’s in her care. She looks forward to their sessions together. I’ve seen my daughter grow and mature over the years with Holly and they share a very special bond. She’s such an inspiration to our daughter and our family. Holly goes above and beyond her job duty to ensure that my child is comfortable and happy. She is just awesome in her job and I’m so glad we’ve known her for so many years. We are very blessed to have her in our lives as part of our extended family.
