Definition:
Maryland Health and Higher Education Facilities Authority - MHHEFA owns the parking facilities located on the Johns Hopkins East Baltimore Medical Campus. Broadway Services, Inc. operates the facilities under contract with MHHEFA.

The Refund Policy refers to the permit holder's ability to receive monies overcharged after a parking permit was cancelled.

Purpose:
To provide permit holders with a procedure to be followed to request and receive a refund for any funds deducted after a cancellation form was submitted.

Procedure:
Payroll Deduction
Once the employee has cancelled his/her parking permit, the ID/Parking Office will notify payroll (JHH employees) or accounts payable (JHU employees) of the parking cancellation and request reimbursement to the employee for any funds deducted after the cancellation form was submitted.

The parking office staff will make all necessary contacts in an effort to insure refund is processed in a timely manner; however, because refunds are processed outside of the control and authority of the parking office, the parking office cannot guarantee timeliness of the refund.

Authorized Individuals: All Staff of the Johns Hopkins East Baltimore Medical Campus utilizing Direct Payroll Deduction

Excluded from the Policy: Monthly, Monthly Temporary and Annual pay Permit Holders