The Department of Otolaryngology-Head and Neck Surgery’s ("Department") Medical Second Opinion Program is provided as a resource for consultative medical advice and treatment recommendations for patients with medical conditions of the head and neck including the ears, nose, or throat. We strongly suggest that you carefully read the following terms and conditions. Because this service is accessible via our website, you agree to abide by our Legal Disclaimer posted there, as well as the Medical Second Opinion Program terms and conditions described below. These terms and conditions are subject to change at the discretion of Johns Hopkins Medicine and the Department of Otolaryngology-Head and Neck Surgery. It is your responsibility to review them regularly as you will be held to any changes made to the terms and conditions up to the day you submit a request for a consultation from the Medical Second Opinion Program.
We will learn certain information about you if you visit Johns Hopkins Medicine websites. You should know that we will store the following information from your website visits: the IP address from which you access the Internet, the date and time, the Internet address of the website from which you linked directly to our site, the name of the file or the words you searched, and the browser used to access our site. This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us improve features of the site and to make the site more useful. All data collected on our website is protected from unauthorized access. Personal information is encrypted using SSL (secure sockets layer) technology.
Personally Provided Information
If you choose to provide us with personal information via email or postal mail/courier, or by filling out a form and submitting it through our website, we use that information to respond to your request and to help us provide you with information or material that you request. We do not give, share, sell, or transfer any personal information to a third party unless required by law.
Links to Other Sites
For more information about Johns Hopkins' privacy policies and practices, and/or to exercise your privacy rights, please visit www.hopkinsmedicine.org/Privacy/patients.html. Our Notice of Privacy Practices can be found at this site.
Site Access and Licenses
The Department of Otolaryngology-Head and Neck Surgery Medical Second Opinion Web site access is permitted only for individual and private use by complying with the terms and conditions.
The service provided through the Johns Hopkins Otolaryngology-Head and Neck Surgery Medical Second Opinion Program is different from the diagnostic services typically provided by a physician. The Johns Hopkins Medicine physicians providing this service will not have the benefit of information that would be obtained by examining you in person and observing your physical condition. Therefore, the physician may not be aware of facts or information that would affect his or her opinion of your diagnosis. Because this is a limitation on the accuracy of his or her opinion, and this is a risk to you, the recommendations of the Johns Hopkins physician will be shared with your local physician. By deciding to engage this service, you acknowledge and agree that you are aware of this limitation and agree to assume the risk of this limitation.
Your participation in this program will be considered an indication of acceptance of:
- The diagnosis you will receive is limited and provisional;
- The Medical Second Opinion is not intended to replace a full medical evaluation or a face-to-face visit with a physician;
- The Johns Hopkins Medicine physician does not have important information that is usually obtained through a physical examination; and,
- The absence of a physical examination may affect the Johns Hopkins Medicine physician's ability to diagnose your condition, disease or injury.
The Department does not accept payment in the form of cash, check, money order, or insurance reimbursement. Major credit cards (MasterCard, Visa, American Express and Discover) are the accepted means of payment. Once submitted, the Department maintains the right to utilize your credit card to make a payment for any services rendered under the Medical Second Opinion Program. You agree to allow us to charge your credit card for services as they are rendered. In case your credit card expires or we cannot bill your credit card, we will send you a notice, and your request for services from the Medical Second Opinion Program will not be fulfilled until full payment has been received and/or verified. Upon receipt, please provide us with a valid credit card we can charge for the amount due.
This Agreement shall be governed by and construed in accordance with the laws of the State of Maryland without regard to its conflicts of laws rules. Any dispute shall be brought in the courts of Maryland.