The Road Ahead
Frequently Asked Questions:
PATIENT/VISITOR PARKING
Q: I need to be able to give driving and parking directions to patients and their families. What garage is for patient/visitor use?
A: Patients and visitors should park in the McElderry Garage, located behind the Johns Hopkins Outpatient Center, where shuttle services to the Hospital's main entrance are available. An expanded patient drop off and pick up area has been created in the Hospital's main lobby, as well. Furthermore, a valet service runs from the Wolfe Street Circle adjacent to the main entrance of the Hospital. Please visit Information for Patients and Visitors to find out more about shuttle routes, the waiting area and valet service. And, patients and visitors are instructed to look for special directional signage featuring our friendly guide, "Jack Hammer," at key points throughout the Hospital.
Q: If patients have concerns about parking, whom should they contact to voice their concerns?
A: Patients should contact the Patient Relations Department at 410-955-2273 to voice concerns about parking or any other issues.
Q: I have been to the Hospital many times but I am concerned about finding my way from the Outpatient Center. Will I have any help?
A: If you choose to walk to your destination afer parking in the McElderry (Patient/Visitor) Garage, look for special directional signage featuring our friendly guide, "Jack Hammer." These signs will be posted along the route to the Outpatient Center and at key points throughout the Hospital campus. A convenience shuttle is also available to take patients and visitors from the McElderry Garage to the main entrance of the Hospital at the Wolfe Street Circle. Please visit Information for Patients and Visitors for information on the shuttle and campus maps.
