Operations Integration Administrative Residency

Program Overview

The residency experience at the Johns Hopkins Health System’s Department of Operations Integration is a matchless opportunity.  The focus of the residency program includes projects to conceive and implement the healthcare delivery model of the future; designing and applying patient-centered best practices; and the integration of safety, quality improvement, and innovative technologies in hospital and health system design and administration. 

The combination of four acute care hospitals, multiple ambulatory care programs, a homecare practice, a managed care contracting entity, and several physician/academic group practices offers qualified applicants an opportunity to gain valuable work experience in a variety of healthcare delivery and support settings.  Residents work closely with executive leadership, senior clinical, non-clinical, and financial administrators, physicians and nurses to conceive and implement plans and procedures for patient care, business improvement, and program development.

JHHS Operations Integration offers unparalleled leadership opportunities to our residents.  Residents expand their skills by leading and collaborating on new ventures, leading and working on teams, and focusing on the fundamentals of project management.

Program Structure

The administrative residency is a project based program. Our program is tailored to allow the development of individual interests through project selection, interaction with senior and executive leadership, and participation in a diverse scope of operations. 

The resident will mainly work on projects within the Department of Operations Integrations.  The range of projects assigned to the resident varies based on the department’s needs, the resident’s interests and experience. Projects can range from process re-design to project management. Resident will provide project support and potentially later lead a project.  The resident will have the opportunity to gain exposure by supporting the office of Chief Operating Officer in assisting hospital initiatives and providing administrative support.

Each year we accept one resident to start  in June, this resident remain with our department for a period of one year.  

FAQ:Frequently Asked Questions Administrative Residency Program

Q: What is the difference between the residency and a fellowship?

A: The OI residency is project based and one year long.  The fellowship is rotation-based and two years long.  Both will have the opportunity for exposure to senior and executive leadership.

Q: What is the difference between the June residency and January residency?
A: There are not any programmatic differences between the two cycles. The only difference is the start date.

Q: Is this a paid residency?

A: Yes. The resident receives a salary that is competitive to other residency and fellowship programs.

Q: Can the department sponsor international visas?

A: Unfortunately, the department cannot sponsor international visas.  The resident will have to obtain the international visa individually.    Candidates who require an international visa are still welcome to go through the interview process.

Q: What are some of the projects past residents worked on?

A: Past residents have worked on the following projects: palliative care business plan, service excellence initiatives, outpatient clinic process improvement, operation planning for new clinical building and process re-design between different Johns Hopkins Medicine entities.  

Q:  How is the administrative resident guided throughout the program?

A:  While the resident will work on projects with the Operations Integration staff, the resident will report directly to the Senior Director.   The resident will also have a mentor, who would be a project administrator within the department.  In addition, the resident will be guided by other project administrators, past residents and senior leaders.

Q: Are residents assigned mentors?

A: The resident will be assigned a mentor, who would be a project administrator within the department.  In addition, the resident will be guided by other project administrators, past residents and senior leaders.

Q: Do the administrative residents have any training opportunities?

A:  The resident may have the opportunity to attend the annual ACHE conference and complete Lean Sigma Green Belt certification.  The resident may participate in the Wilmer Leadership Lecture Series, which is also offered to the JHHS administrative fellows and JHU administrative residents. 

Q:  What role does the resident play in supporting the COO office?

A: The residents might have the opportunity to participate in COO assigned projects and assist during meetings.  The resident could gain exposure through project support and interactions with various functional units and the COO office.

Q:  What positions have past OI residents moved onto?

A: Just to give you examples, here are a few past OI residents: Assistant Administrator for Pediatrics, Assistant Administrator for Neurosciences, Assistant Administrator for Nephrology, Project Administrator for the COO, etc.