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Three Johns Hopkins Medicine Hospitals Named “Top Performers” in Quality and Safety

The Joint Commission, an organization that accredits and certifies U.S. health care organizations, has recognized three Johns Hopkins Medicine hospitals in its Top Performer on Key Quality Measures program.  The Top Performer designation is reserved for accredited hospitals that consistently and at a very high level follow best practices for treating people who require surgery or suffer heart attacks, heart failure, stroke, pneumonia and other serious conditions.  

Recognition by the Joint Commission program, now in its third year, goes to The Johns Hopkins Hospital in Baltimore, Maryland; Sibley Memorial Hospital in Washington, D.C.; and All Children’s Hospital, a pediatric specialty hospital in St. Petersburg, Florida.

Top-performing hospitals announced in the Joint Commission’s 2013 annual report, Improving America’s Hospitals, achieved at least 95 percent compliance with best practice processes of care, known as accountability measures, in one or more areas during the 2012 calendar year. Such measures track whether patients receive therapies identified as best practice, such as prompt administration of aspirin to a patient suffering from a heart attack.

The Johns Hopkins Hospital received Top Performer recognition in four areas: heart attack, heart failure, surgical care and pneumonia. Sibley Memorial Hospital will be recognized for achievements in pneumonia and surgical care. All Children’s Hospital will be acknowledged in the category of children’s asthma care.

“This achievement reflects Johns Hopkins’ commitment to ensuring that our patients always receive evidence-based care that gives them the best chance of recovery,” says Paul B. Rothman, M.D., dean of the medical faculty and chief executive officer of Johns Hopkins Medicine.

To ensure patients always receive the best possible care, 40 multidisciplinary workgroups were formed across the hospitals that make up the Johns Hopkins Health System. Each workgroup was paired with a faculty member and quality improvement coach from the Armstrong Institute for Patient Safety and Quality. Faculty members provided patient safety expertise in their fields while coaches trained in Lean Sigma—a business methodology designed to create more efficient processes—helped teams identify the causes of setbacks and barriers to improvement. To support transparency and accountability, each clinical unit, department and hospital was responsible for reporting on its performance and developing plans to sustain its success. As a result, all six hospitals showed improvements.

In addition to recognition by the Joint Commission, four hospitals in the Johns Hopkins Health System were honored with the 2013 Excellence Award for Quality Improvement in Hospitals from the Delmarva Foundation. The Johns Hopkins Hospital, Howard County General Hospital, Sibley Memorial Hospital and Suburban Hospital received the award, which is given to Maryland and Washington, D.C., hospitals that demonstrate improvement in the accountability measures, plus an additional measure that tracks how often heart failure patients received information about their medications, diet/exercise restrictions and medical follow-up before leaving the hospital.

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