Date: February 1, 2013
While gathering tips for Johns Hopkins Medicine’s conversion to the Epic electronic medical record system, internist John Flynn heard the same advice from associates around the country. “When I described the Hopkins ‘do it yourself’ way of getting work done, colleagues at our peer institutions said, ‘John, if you don’t change the process, you will fail,’” says Flynn, Epic medical director.
Teamwork is the only way to tap Epic’s full potential to integrate medical records, improve patient care and safety, and yield valuable data for research, says Flynn, who has worked with clinicians, support staff, and administrators across Hopkins to build an Epic readiness plan. “We have to do it right,” he says.
The first wave of Epic training began in December with online introductory lessons and will be followed by classroom instruction that will vary in length according to employees’ roles.
On April 4, the EpicCare Ambulatory system will go live at the Johns Hopkins Outpatient Center; clinic locations at East Baltimore, Green Spring Station, White Marsh, the Johns Hopkins Bayview Medical Center campus; and all Johns Hopkins Community Physicians clinics.
Before they can tap Epic’s full potential, employees must relinquish accustomed workflows and documentation methods, says Tiffani Freeman, assistant director of operations training for JHCP. For seven years, JHCP providers have used an electronic medical record system tailored to their needs, Freeman says. From now on, “they can no longer decide in isolation how things work or look in the system because Epic will be shared by everyone, not just JHCP.” Stephanie Shapiro