April 2011
WIDENING THE FOCUS
As traditional revenue sources shrink and Hopkins Medicine looks further afield to make up the difference, it can rely on the right-hand man.
As traditional revenue sources shrink and Hopkins Medicine looks further afield to make up the difference, it can rely on the right-hand man.
Articles in this Issue
COVER STORY
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Steve Thompson returns to Johns Hopkins Medicine International, bringing a renewed emphasis to patient services and other programs that will bring in more revenue to offset shrinking traditional income sources.
CENTER SPREAD
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Hopkins moves to apply health system service standards to school of medicine clinical staff and ensure the consistency of patient care.
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Looking to improve outpatient care, the Clinical Practice Association enlists mystery shoppers to pinpoint examples of good and bad service.
Promise of Medicine
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One of the pillars of the Promise of Medicine is hope—that Johns Hopkins Medicine’s extraordinary care offers trust and optimism to patients who have limited options.
Education
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In the annual tradition of Match Day, Hopkins medical students open the envelope and learn where they will begin their careers as doctors.
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A cadre of medical students treks to Bolivia to learn about a different system of health care and receive valuable lessons that expand their own perspectives on practicing medicine.
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Johns Hopkins Burn Center, through a novel program called the Center for Sustainment of Trauma and Readiness Skills (C-STARS), trains Air Force health care providers including physicians, nurses, and critical care and medical techs for their deployment overseas.
On the Horizon
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With the April 2012 opening of The Johns Hopkins Hospital just one year away, employees are invited to a 12-month countdown that kicks off with an informational event on Thursday, April 28, from 7 a.m. to 7 p.m. in Hopkins Hospital’s Broadway corridor
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A new program grooms the next generation of leaders at Johns Hopkins Bayview Medical Center.
Around Johns Hopkins Medicine
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The Caroline Garage is serving as the designated patient/visitor garage for The Johns Hopkins Hospital until the elevator overhaul project in the McElderry Garage is completed.
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PING is a new Web-based text messaging service that allows you to send messages to mobile devices.
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An oncology patient’s homemade laminated list of medications became the prototype for Suburban Hospital’s “My Health Record,” a wallet-size medical information card that includes medical history, contact information and a medication record.
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Johns Hopkins ranks in U.S. News & World Report's best metropolitan area hospitals.

