"Consumer Choice" Award Goes To The Johns Hopkins Hospital for the 15th Consecutive Year
For the 15th straight year, the National Research Corporation (NRC) has given The Johns Hopkins Hospital its Consumer Choice Award for the Baltimore region. For 2010-2011, Hopkins also was rated as the top choice by consumers in the Bethesda, Md., area. The award is based on ratings from health care consumers, who assessed hospital standings based on four metrics: best overall quality, best image/reputation, best doctors and best nurses.
“With this award comes the responsibility to not only maintain the high level of quality that the nation expects from us, but also to improve on that quality every day,” says Ronald R. Peterson, president of The Johns Hopkins Hospital and Health System.
Each year, the NRC surveys families throughout most of the United States to determine which hospitals are most highly regarded by consumers. This year, over 250,000 households representing over 450,000 consumers were surveyed. The NRC is a health care research and quality improvement firm based in Lincoln, Neb.
Other regional consumer choice winners in the D.C., Delaware, Pennsylvania and Virginia areas include Inova Fairfax Hospital in the metropolitan Washington, D.C., area; Christiana Care Health System - Christiana Hospital (Wilmington, Del.); York Hospital (York, Pa.); Lehigh Valley Hospital - Cedar Crest (Allentown, Pa.); University of Pittsburgh Medical Center (Pittsburgh, Pa.); and co-winners Martha Jefferson Hospital and the University of Virginia Medical Center (Charlottesville, Va.).
“We are delighted that so many people in the region associate Johns Hopkins with the best in health care,” says Edward D. Miller, M.D., dean and CEO of Johns Hopkins Medicine. “It is enormously gratifying to see our commitment to quality care recognized by our fellow Marylanders.”
The Johns Hopkins Hospital has earned the top spot as “Best of the Best” in U.S. News & World Report’s annual Honor Roll of American Hospitals for the past 20 years.