Coaching City's Top 911 Callers Can Trim Cost, Improve Patient Care
Release Date: 04/15/2011
Repeated unnecessary 911 calls are a common drain on the manpower and finances of emergency medical services, but a pilot program that identified Baltimore City’s top 911 callers and coupled them with a case worker has succeeded in drastically cutting the number of such calls while helping callers get proper care.
Read the full release on Johns Hopkins Children's Center website.
MEDIA CONTACT: Ekaterina Pesheva
EMAIL: epeshev1@jhmi.edu
PHONE: (410) 516-4996

