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Networking & Information Technology in the Facility FAQ

  1. How can I access my images from outside School of Medicine?
  2. How do I get to the Microscope Facility Server?
  3. I've forgotten the login/passwords for computers/microscopes/server. What are they?
  4. I can't get to my personalized account on the server (incorrect permissions), but I was never prompted for username/password. What can I do?

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  1. How can I access my images from outside School of Medicine?
  2. Although every microscope in the Facility has Ethernet access (and hence, some of the drives shared and visible between the machines), we recommend that you transfer your image to the Microscope Facility's Server (currently 8 Tb capacity). With the appropriate login and password (not to be divulged here!), you can get your image data from any computer on the School of Medicine network. The server has limited space, so old data (>3 months) will be purged and you should transfer to more permanent media. Remember that the Hopkins network is generally 100 Mbits/s (~10s to transfer a 100 Mb image file).

    However, if you are not on campus or not part of the School of Medicine network (apparently School of Public Health is on a separate network!), you must activate Virtual Private Network (VPN) temporarily for your session. To do so, log onto myJH portal (https://my.jh.edu/) and enter your JHED credentials. Along the left side, hover over 'Technology', then click on "JHConnect". In the next screen, click and follow the instructions for your computer (Windows, Mac, Linux) to install software for the first time. On subsequent visits, you only need to click on the "Connect Now" icon.

    With VPN active, you'll not only get access to the Microscope Facility Server, you'll also have access to all School of Medicine services as if you were physically on campus. It's very, very handy! Such services include access to Welch Medical Library holdings so that articles can be downloaded (not available off-campus otherwise).

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  3. How do I get to the Microscope Facility Server?
  4. Windows: From Windows Explorer, type "\\162.129.230.229\" (omit the quotations; note the back-slashes are different than the more common forward-slash used to denote ratios and fractions) into the Address bar, press "Enter" on your keyboard (or click the "Go" button) and then you'll get a window prompting you for login and password. Normal Windows navigation should move you across the server directory structure. For convenience, you can right-click the directory folder that you commonly use, and create a shortcut on your desktop that automatically navigates to that directory. See also File Management and Micfac Server Access.

    If you don't know how to open Windows Explorer directly, here are some quick methods. (a) double-click the "My Computer" icon on your desktop, if it's there. (b) from the "start" menu in the lower-left corner, navigate the submenus: Programs>Accessories>Windows Explorer (if you have "Personalized Menus" active, wait a few seconds with each menu, and it ought to expand to show all the choices in the menu, rather than the items you used last). (c) from the "start" menu in the lower-left corner, select "Run...", type "explorer" (without the quotations), and press "Enter" on your keyboard (or click "OK" button).

    Macintosh: I haven't used Mac since OS6. Can someone instrustions so that I can post it here?

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  5. I've forgotten the login/passwords for computers/microscopes/server. What are they?
  6. All computers and servers in the Microscope Facility are protected by requiring users to enter login names and passwords. For obvious reasons, we will not put the information as plain text on the web. Until more sophisticated methods can be implemented, I'm using JShare (JHU file sharing) to distribute the information in a secure manner. Please go to my JShare site to go to the login/password file (https://jshare.johnshopkins.edu/skuo1/MicFac/MicFacLogin.txt). You will be prompted for your JHED login and password (JHED is how you get to your JHU email and to your paychecks/W-2 form/benefits elections). Eventually, parts of this website will be operating with JHED authentication, but, until then, JShare will provide the interim solution.

    Return to: top of Facility Networking FAQ List; Return to Main FAQ List

  7. I can't get to my personalized account on the server (incorrect permissions), but I was never prompted for username/password. What can I do?
  8. You are probably on a Windows PC computer that was previously used to access Temporary Storage or Temporary Storage 2 on our server and that the username/password are being automatically entered. Your personalized account is on the same server, but the username/password are different. To prevent Windows from automatically entering the username/password, do the following:

    1. Open the 'User Accounts' control panel: From the 'Start' button in the lower-left corner, navigate to 'Settings'>'Control Panel'>'User Accounts'.
    2. Click on your current PC account amongst the choices.
    3. Click on 'Manage my network passwords'. In WindowsXP, it's the first item in the left context menu labeled 'Related Tasks'.
    4. Look for an entry '162.129.230.229', which is the IP address of the MicFac Server, and select it so that it's highlighted.
    5. Click the 'Remove' button so that the Username/Password is no longer stored by your computer for automatic entry from your current PC account.
    6. Close all the windows you've opened.
    7. Next time you try to access the MicFac Server, you should be prompted for your Username/Password. Enter your personalized username/password and you should have access to your personalized account on our server.
    8. If you share your Windows PC account with other users, do not check the 'Remember me' box in your login window when your access the MicFac Server. They will have to go through this same procedure to remove your login information from the shared PC account. For all access to the Server (including Temporary Storage and Temporary Storage 2), every PC user will have to enter the appropriate username/password (see item 3, above, for Temporary Storage accounts).
    9. Ideally, your Windows PC will have separate accounts for each user of the computer, thus allowing separate sets of network passwords to be stored for each user.

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