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Osler Center for Clinical Excellence
A Center with a Mighty Mission
The Osler Center was established in 2002 to train physicians in the basic elements of a sound doctor-patient relationship. It is dedicated to training a new generation of doctors who:
- listen to their patients
- communicate effectively with patients and their families
- bridge cultural differences
- apply good diagnostic skills and the best of medical science to the care of their patients
- share decision making with patients and their families
- steer patients through a myriad of available options, consultants and tests to arrive at the best health care plan for them
- set up health care systems that deliver accessible, patient-friendly, high-quality care
- act as advocates for their patients and the health needs of society
- act as a steadfast guide and source of support to patients, no matter where they choose to seek specialty care
"Nothing will sustain you more potently than the power to recognize in your humdrum routine, as perhaps it may be thought, the true poetry of life – the poetry of the commonplace, of the ordinary man, of the plain, toil-worn woman, with their loves and their joys, their sorrows and their griefs."
Sir William Osler
Taking On The National Challenge
For Americans once more to feel secure with their health care, the challenge will be to make patient-focused care the norm, not the exception. But achieving that goal will take research and development into the best methods for teaching physicians these skills. Sadly, such efforts face barriers: they are vastly underfunded nationally, and physicians today have little time, for teaching or for learning such skills. The result is that America has given short shrift to building humane systems of care.
The faculty at The Johns Hopkins Osler Center has been at the forefront in transforming medical education. And now, they are ready to lead in this challenge, too. The Center’s physicians are superbly qualified to
- Act as national leaders in developing programs that humanize medical care and improve its quality in such areas as:
- Communicating effectively with patients and sharing decision making
- Providing care that recognizes patient and family values, and is culturally sensitive
- Integrating the best medical knowledge into each patient’s care
- Preventing disease and promoting health
- Promoting systems of care that are responsive to patient needs
2. Influence practice and public policy and create a humane health system by:
- Publishing and communicating new understandings
- Training medical faculty nationwide in the application of improved educational methods
- Serving as expert consultants to professional organizations and government bodies
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