The JHHS SAP Training team offers a wide variety of classroom and informal on-the-job training. Events are free and open to Health System and School of Medicine employees. If you have any questions about the services we provide, please call 410-735-7065.
Attention Managers and Directors:
While the JHHS SAP Training Team offers formal classes regularly, our most effective method for helping people is by holding an onsite Coaching event with a single department or functional unit. These sessions focus on the unique issues and concerns facing your department. Experienced users aren't concerned with a specific SAP transaction, as much as they're concerned with the follow-up to transactions and most importantly, getting the work done.
Here are a few words from your colleagues as to the benefits of a Coaching session:
"I can't thank you enough! The training was extremely helpful to my staff, particularly since it was one-on-one. They felt they got wonderful guidance and that Bob was a very good teacher. Thank you again. It's very appreciated."
- Lynne Young, Wilmer Eye Institute
"Thank you for the great coaching session yesterday. On behalf of all the administrative and finance staff who attended, we really appreciate your demonstrating the functions we use and answering our many questions throughout. Everyone who was there, regardless of roles or experience, agrees that they gained very useful information! It was great having the time with you.
Thanks again for the extra support!!"
- Mary Jo Riordan, Dept. of Information Technology
"Your teaching style was very conducive to learning the process, and definitly met our needs. Hopefully you'll be back if we request more training down the road."
- Roxie Johnson, School of Medicine, Dept. of Genetics
In meeting with your staff, you have three options:
a. Option #1: Our SAP instructors come to a room in your area that has wireless capability. Conference rooms are a popular location. It is an open-ended session with the questions from staff dictating the topics. The schedule can be open for all (e.g. 9am-12pm in Room ABC), or you can schedule specific staff at specific times (e.g. O/P staff from 10am-11am; I/P staff from 11am-12pm.) Another option is to schedule by transaction (e.g. Shopping Cart 9am-11am, Travel 11am-12pm; Online Payment 12pm-1pm.)
b. Option #2: In addition to being in a central room, one of our instructors is walked around the office to "check-in" on users - "How's it going? Any questions? Any recurring or common problems?" These informal "check-ins" while we're onsite, typically flush out the nagging problems users have with the system.
c. Option #3: We can schedule a PC classroom event for just your staff.
Click on the icon below to self- enroll in an upcoming training event
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