Maintains

Maintains Adequate Staffing Levels of Competent Staff

Activities/Tips

• If you are not already, use behavioral event interviewing techniques and questions.
  
• Probe for specifics when asking your questions.
  
• Provide realistic job previews.  If possible, use videotapes, a job share day, and conversations with employees to set realistic expectations.
  
• Study the competencies needed for the job you are hiring for.
  
• Talk with recent hires to learn about their experiences in the hiring process.  Identify problems in the process and discuss those with Human Resources.
  
• Communicate the organization’s (and your) vision and explain how the new employee fits into that vision.
  
• Use interview guides to plan and conduct interviews.
  
• Establish or take advantage of an employee referral program.
  
• Study your best employees to understand what characteristics make up a successful employee in your organization. 
  
• If you are having difficulty hiring the right people, use multiple interviewers and/or multiple sessions if possible.
  
• Let the candidate do most of the talking.
  
• Conduct longer interviews to get to know the candidate better.
  
• Utilize an “onboarding” process and checklist.
  
• Check out the suggestions under the “Provides Team and Individual Developmental Feedback” section
  

Courses

The Johns Hopkins' Lead Cohort

The Johns Hopkins' Manager Cohort

The Johns Hopkins' Supervisor Cohort

Recruiting, Interviewing and Selecting Employees The American Management Association.

References

Successful Manager’s Handbook by Personnel Decisions International (PDI).

Creating Commitment: How to Attract and Retain Talented Employees by Building Relationships That Last by Michael O'Malley.

Harvard Business Review on Developing Leaders by Harvard Business School.

The Essential Guide to Recruitment: How to Conduct Great Interviews and Select the Best Employees by Margaret Dale.