The Criteria-based decision grid is used to assess a set of ideas to determine which idea(s) will most likely offer the best solution(s).  It is best to use this style of decision making when objectivity is critical.  It is also the most participative and democratic of the styles. Use the steps below to work through the process. 

This example is for assessing solutions to the challenge of getting 50 people trained in new software within 14 days.

Step 1.

Determine the criteria against which all of the potential solutions will be judged. Examples include

• Save money
• Saves time
• Reduced stress
• Is timely
• Is doable
• Is affordable
• Is fast
• Supports the strategic plan
• Represents the right sequence
• Builds empowerment
• Satisfies customer needs
• Doesn't disrupt the operation

Step 2.

Choose the top three to five criteria and place them along the top of the grid. The options being considered are placed down the left column.

Step 3.

Each option is then evaluated as to the extent to which it meets each criterion.  Note that some criteria may be more important than others, and should be given more weight.  Rate each solution against the following criteria:

1 = does meet the criteria       2 = somewhat meets the criteria       3 = good at meeting the criteria

Step 4.

Add up the scores to determine which solution will be implemented.  To view an example, please click here.

Step 5.

Create action plans for top ranked items. Make sure all goals you write are SMART goals.

To view a printable version of this document, please click here.