Organization Development

The Department of Human Resources aims to improve the performance of people, procedures, and processes at work. These efforts are strategically related to the institution's Service Excellence and work process improvement goals, which focus on efforts to meet the demands of a competitive and rapidly changing market.

The Organization Development and Training Consultants and Supporting Staff work with departments to improve teamwork and group effectiveness, encourage individual and group growth and manage the change process. Key to this function is support for the Manager/Supervisor development programs.

OD Consulting includes:

• Managerial Consulting
• Assessment Diagnosis
• Group Process Consultation and Facilitation
• Design and Development of Improvement Strategies
• Group, meeting, and problem-solving facilitation
• Team Building
• Consultation on the Design and Delivery of Customized Department Training
• Referrals to Operational and Administrative Support

The Organization Development and Training Department works closely with  HR Consulting/Labor Relations  and Equal Employment Opportunity/Affirmative Action/Diversity to meet the needs of their clients.

Organization Development and Training Consultants and Supporting Staff are available Monday through Friday from 8 a.m. to 5 p.m. and by appointment.  Please contact Kelly Greene at 410.955.6748 or Emily Walls at 410.614.0277 for more information about our services or to make an appointment with one of our consultants.