Provides Team and Individual Developmental Feedback
Activities/Tips
- Teach someone how to do something you are an expert in.
- Coach children’s sports.
- If a delegated assignment does not meet your expectations, explain why it didn’t meet your standard and have the employee redo it; don’t do it yourself.
- Schedule one-on-one meetings.
- Have regular staff meetings (weekly, biweekly).
- Meet individually with employees to discuss their career goals.
- Keep a development file on each employee.
- Practice giving constructive feedback by role playing with someone else.
- Evaluate your employee’s strengths and development areas:
1. List the areas of competency that compose the individual’s job.
2. For each competency list the behaviors that demonstrate that competency.
3. Identify the most important skills that are necessary for success.
4. Rate the employee’s performance on each of the desired behaviors based on what you have observed. Use a 1-5 (5 being high) rating scale.
5. Ask your employee to evaluate the same behaviors.
6. Compare your ratings with your employee’s ratings and come to consensus. If there are disagreements, negotiate the difference until consensus is met.
7. Create a development plan taking into account the skills you identified that were necessary for success.
Courses
The Johns Hopkins' Lead Cohort
The Johns Hopkins' Manager Cohort
The Johns Hopkins' Supervisor Cohort
Manager's Guide to Retention in the 1st Year
Manager's Guide to Balance of Consequences
Performance Management (Part 1): Effective Goals and Expectation Setting
Performance Management (Part 2): Effective Coaching & Feedback.
Performance Management (Part 3): Conducting the Review.
Manager's Guide to Providing Employee Performance Feedback
Manager as Coach. Georgetown University Center for Professional Development.
Mastering Challenging Management Conversations The American Management Association
Confronting the Tough Stuff: Management Skills for Supervisors The American Management Association
Coaching and Counseling for Outstanding Job Performance The American Management Association
Coaching: A Strategic Tool for Effective Leadership The American Management Association
References
Successful Manager’s Handbook by Personnel Decisions International (PDI).
The CCL Handbook of Coaching: A Guide for the Leader Coach. Sharon Ting and Peter Scisco (editors).
Feedback That Works: How to Build and Deliver Your Message by Sloan R. Weitzel.
Giving Feedback to Subordinates by Raoul J. Buron and Dana McDonald-Mann.
Ongoing Feedback: How to Get It, How to Use It by Karen Kirkland and Sam Manoogian.
Coaching and Mentoring for Dummies by Marty Brounstein.
The Coaching Revolution: How Visionary Managers Are Using Coaching to Empower People and Unlock Their Full Potential by David, Ph.D. Logan and John King.
Developing High Performance People: The Art of Coaching by Oscar G. Mink, Keith Q. Owen, and Barbara P. Mink.
Coaching for Improved Work Performance, Revised Edition by Ferdinand F. Fournies.
Improving Employee Performance Through Appraisal And Coaching by Donald L. Kirkpatrick.
The Coaching Organization: A Strategy for Developing Leaders by James M. Hunt and Joseph R. Weintraub.
Coaching Successfully by John Eaton and Roy Johnson.
Coaching for Peak Employee Performance: A Practical Guide to Supporting Employee Development by Bill Foster and Karen R. Seeker.
Harvard Business Review on Developing Leaders by Harvard Business School.
Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.
