Creates a Learning Environment
Activities
- Develop knowledge-sharing and learning systems so people can learn from each other efficiently. Emphasize using lessons learned rather than making mistakes repeatedly.
- Use delegation as a method to develop employees by helping them acquire new skills and knowledge.
- When an employee comes to you with a work-related problem, first ask them how they will solve it.
- Create a development plan for your team that specifically outlines skills, courses, etc. that the employee should develop and then help them do it.
- Allow employees to learn from their mistakes.
- Let an employee represent you at a meeting.
- Put an employee in charge of a cross-functional task so they understand how the functions inter-relate.
- Give an employee a temporary lateral assignment so they can see the organization from another perspective.
- Connect people with mentors and role models for skills they are trying to develop.
Courses
The Johns Hopkins' Lead Cohort
The Johns Hopkins' Manager Cohort
The Johns Hopkins' Supervisor Cohort
Performance Management (Part 2): Effective Coaching & Feedback
Manager as Coach. Georgetown University Center for Professional Development.
The Art of Coaching: Enabling Employees to Achieve Their Potential. Learning Tree Management Institute.
Mastering Challenging Management Conversations. The American Management Association.
Confronting the Tough Stuff: Management Skills for Supervisors. The American Management Association.
Coaching and Counseling for Outstanding Job Performance. The American Management Association.
Coaching: A Strategic Tool for Effective Leadership. The American Management Association.
References
Successful Manager’s Handbook by Personnel Decisions International (PDI)
Coaching and Mentoring for Dummies by Marty Brounstein
Developing High Performance People: The Art of Coaching by Oscar G. Mink, Keith Q. Owen, and Barbara P. Mink
The CCL Handbook of Coaching: A Guide for the Leader Coach. Sharon Ting and Peter Scisco (editors).
The Coaching Revolution: How Visionary Managers Are Using Coaching to Empower People and Unlock Their Full Potential by David Logan and John King
Coaching for Improved Work Performance, Revised Edition by Ferdinand F. Fournies
Improving Employee Performance Through Appraisal And Coaching by Donald L. Kirkpatrick
The Coaching Organization: A Strategy for Developing Leaders by James M. Hunt and Joseph R. Weintraub
Coaching Successfully by John Eaton and Roy Johnson
Coaching for Peak Employee Performance: A Practical Guide to Supporting Employee Development by Bill Foster and Karen R. Seeker
Harvard Business Review on Developing Leaders by Harvard Business School
Feedback Toolkit: 16 Tools for Better Communication in the Workplace by Rick Maurer
