Organization Development

The Department of Human Resources aims to improve the performance of people, procedures, and processes at work. These efforts are strategically related to the institution's Service Excellence and work process improvement goals, which focus efforts to meet the demands of a competitive and rapidly changing market.

Organization Development and Training Specialists and Staff work with departments to improve teamwork and group effectiveness, encourage individual and group growth and manage the change process. Key to this function is support for the Manager/Supervisor development programs.

OD consultations include:

• Managerial consulting
• Assessment diagnosis
• Group process consultation and facilitation
• Design and development of improvement strategies
• Group, meeting, and problem-solving facilitation
• Team building
• Consultation on the design and delivery of customized department training
• Referrals to operational and administrative support

The Staff works closely with the staff in HR Consulting/Labor Relations and with the Staff of Equal Employment Opportunity/Affirmative Action/Diversity to meet the needs of clients.

Organization Development and Training Specialists and Staff are available Monday through Friday from 8 a.m. to 5 p.m. and by appointment.  Please contact Kelly Greene, Phipps 418, 410-955-6748, for more information or to schedule an appointment.