For Managers

Employee satisfaction surveys show that supervision is key to employee satisfaction and retention. Supporting individuals in leadership roles is one of the important things HR can do to support its workforce.

HR recognizes the critical role managers play in the lives of their employees and in the life of the organization. The staff and leadership of HR is here to help support you by providing tools for training, conflict resolution and mediation as well as employee development opportunities and work-life solutions.? Please do not hesitate to contact us or to refer employees to us. We value our partnership with you.

Frequently Asked Questions

2011 Employee Engagement Survey Materials

The Gallup Organization will conduct this year’s survey June 6—June 24. Your role as a manager in this effort is extremely important. This year, we are putting even more emphasis on action planning and aiming for 100 percent participation. We need your help to ensure that all Johns Hopkins employees know about the survey, why it is important to participate, and that their responses will be confidential and will result in positive change. Contact Carol Woodward at cwoodwa2@jhmi.edu or 410-614-4515 if you have questions.

• 2011 Managers Toolkit
• List of 2011 survey questions
• About the "Q12" Core Questions
• Download a poster
• Learn What Your Colleagues are Doing

SAP Assistance Materials

• Nurse Manager Resources
• Handbook to Absence/Attendance Codes for Kronos and Nightingale
• ISR Roles Help
• Reviewing the ISR Log
• Shift Codes: information about the new shift codes for SAP
• How to Read Your Pay Stub (Revised Sept. 1, 2009)

Joint Commission

• Joint Commission Preparation Materials
• Departmental Agency File Requirements (Checklist to be used with all agency personnel working in departments).

Handbooks and Policies for All Employees

• Employee Handbook for Non-Represented Employees
• Employee Handbook for Represented Employees
• Policy and Procedures Guide
• Privacy Regulations (HIPAA) - available on the Johns Hopkins HIPAA Office Intranet site
  

Hiring, Staffing and Retention Resources

• Hiring Manager FAQs
• How to Write a Job Description
• Employee Recognition
• Performance Review Summary Sheet
• Personnel Requisitions
• Temporary Staffing
• Healthcare Selection Inventory Process:  Non-Nursing
• Job Description Acknowledgement

HR Consulting/Labor Relations Resources

• HR Consultants
• Collective Bargaining Agreement
• FML Scheduled Absence Call-Out Sheet
• FML Scheduled MULTIPLE Absence Call-Out Sheet
• FML/STD Pay Code Assistance Chart
• Standard Notification Letters
  • FMLA Offer Letter
  • Job Abandonment
  • Job Abandonment Warning
  • Probationary Period Extension Notification
  • Resignation Acknowledgement
  • Return to Work, Unauthorized Leave
  • Termination Notification
• Suspected Substance Abuse Policy

Occupational Health Services

Organization Development and Training Resources

• Organizational Development Consultation Services
• Manager/Supervisor Development Programs
• Training and Education for Employees
• Learning Opportunities Catalogue
• Leadership Resources for Hopkins Managers
• New Manager Survival Guide

Service Excellence

Retirement Celebrations

Who to Call for What

For additional manager resources see our Leadership page.