Karen Frankson, M.A.
Director, Johns Hopkins USA
Mrs. Karen Frankson leads Johns Hopkins USA, a service that assists patients within the United States in accessing the departments and specialists of Johns Hopkins Medicine. In her 15 years at Johns Hopkins, she has established and cultivated relationships for various Johns Hopkins projects, products and services. In her current position, she has created a division recognized for extraordinary patient satisfaction and the highest level of service excellence. She has expanded patient volume by 25 percent and increased patient revenue by 30 percent each year for the past five years. She has developed contacts and long-term collaborations with top worldwide CEOs of multinational organizations.
During her career at Johns Hopkins, Mrs. Frankson has worked seven years with the World Economic Forum during their annual meeting in Davos, Switzerland. She was solely responsible for managing ten high-ranking U.S. public figures each year while attending the annual meeting. She also advised and identified health-related topics and numerous speakers from Johns Hopkins for inclusion in the annual meeting.
Mrs. Frankson has a bachelor’s degree in business marketing and a master’s degree in international business and finance. She received her master’s from Webster University in Vienna, Austria. During her two years in Austria, she interned with the United Nations and Marriott Hotel and was selected by Chrysler Corporation to conduct a marketing risk analysis in Eastern Europe. She has traveled to more than 40 countries and continues to enjoy international work. Prior to her career at Johns Hopkins, she was a medical representative with AstraZeneca in Palm Springs, Calif.