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We want to share with other health care organizations the many lessons that we’ve learned and the award-winning quality and the patient safety programs that we’ve built and refined. Our staff of clinical experts and administrative and research professionals provide consulting services in such areas as:

  • Improving Patient Safety—Discover the Comprehensive Unit-Based Safety Program (CUSP), a five-step program that has been used in more than 40 Johns Hopkins units to identify safety concerns and develop solutions.
  • Lean Sigma and Kaizen—Find out how your organization can use Lean Sigma methodology, as well as rapid-cycle (typically two- to five-day) improvements using Kaizen methodology, to reduce waste and defects from your care-delivery systems.
  • Boards, Executives and Strategy—Learn how to embed and deploy quality and safety a part of your core business strategy by engaging boards, executive teams, middle managers and frontline staff.
  • Reducing Health Care-Associated Infections and Complications—Learn about tools and strategies for preventing bloodstream and surgical site infections, ventilator-associated pneumonia, deep vein thrombosis and other infections and complications
  • Improving Hand Hygiene with the WIPES Program—Discover tools and strategies to increase hand-hygiene compliance and reduce transmission of certain health care-associated infections.

Additional services are available. Please contact us for more information.


Success Story

Success StoryA New York health system traveled to Johns Hopkins for guidance in creating a patient safety program. Read how they turned their inspiration into action.


We've Changed Our Name

The Center for Innovation is now part of the new Armstrong Institute for Patient Safety and Quality. Learn more about the institute.


Please review training opportunities at the Armstrong Institute for a listing of upcoming workshops and online programs.

About Johns Hopkins - Find Out More


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