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Rather than a single approach, Lean Sigma uses a suite of tools that you can choose from to fit the problems you are working to solve.

Some of the more important tools are:

  • Project Charter —Use the project charter to keep track of your project, including project name, champion, problem statement and scope
  • DMAIC Flowcharts —Use DMAIC (define, measure, analyze, improve, control) project methodology
  • SIPOC Chart —Use SIPOC (suppliers, inputs, processes, outputs, customers) to identify relevant elements of a process-improvement project
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The Center for Innovation is now part of the new Armstrong Institute for Patient Safety and Quality. Learn more about the institute.


Please review training opportunities at the Armstrong Institute for a listing of upcoming workshops and online programs.

Success Story

Trained in Lean SigmaTrained in Lean sigma at Johns Hopkins, an Ohio hospital gets fast results. Read the article.

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