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Engaging the Board

Boards of trustees need to develop the understanding that quality and patient safety are a primary fiduciary responsibility. In addition to being an ethical imperative, quality of care and patient safety can have significant financial impact on an organization, from claims and lawsuits to the effects of pay-for-performance programs. 

At Johns Hopkins Medicine, trustees started by asking the really tough questions, such as: “How many people did we harm here last month?” Engaging in these conversations will send a clear signal throughout the organization that the board is committed to patient safety. It has become well-accepted that board meetings begin with a discussion on quality and patient safety, with as much time spent on this as on financial discussions.

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Physician Involvement in Safety

Physician Involvement in SafetyWithout physician buy-in, patient safety efforts often fall flat. Read about one Hopkins hospitalist’s approach to earning providers’ support.

The Leadership Imperative

The Leadership ImperativeHospital leaders must model the behavior they want staff to adopt for patient safety, says the Center’s executive director. Read Chip Davis’ column.


We've Changed Our Name

The Center for Innovation is now part of the new Armstrong Institute for Patient Safety and Quality. Learn more about the institute.


Please review training opportunities at the Armstrong Institute for a listing of upcoming workshops and online programs.

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