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Measuring Culture of Safety

culture keys

As the adage goes, you can’t manage what you can’t measure. The same holds true for safety culture. To understand where you’re coming from, and to track how much progress you’ve made, it’s important that your organization periodically survey its workers using a validated, reliable tool. The results, when analyzed and discussed at the unit level, can also help groups to drill down on the reasons behind their results and to develop plans for improvement.

Unfortunately, many organizations do not get the greatest value out of safety culture surveys. The steep learning curve means that their first effort to measure culture is often a “throw-away” producing little meaningful data. Getting the most out of these surveys requires an organizational commitment and a well-organized plan of action.

The Center for Innovation can help organizations to properly measure their culture and to leverage the results for the greatest benefit. We encourage you to read our tips for successful safety survey selection, administration and debriefing. If you’re interested in more training, please contact us.

 

Success Story

Success StoryTwo Hopkins teams devise ways to block the interruptions that can lead to medical errors. Read the story.

 

We've Changed Our Name

The Center for Innovation is now part of the new Armstrong Institute for Patient Safety and Quality. Learn more about the institute.

Workshops

Please review training opportunities at the Armstrong Institute for a listing of upcoming workshops and online programs.

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