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Improving Patient Safety

patient safety

In 1999, the Institute of Medicine issued a landmark report estimating that as many as 98,000 people die each year from medical errors that occur in U.S. hospitals. More than a decade later, despite wide-ranging efforts across health care, some experts say that we still haven’t gone very far in the journey to safer care.

Why is this? Part of the reason is that improving patient safety is complex work. It involves more than simply telling caregivers to adopt new practices. Rather, it’s about creating changes in workplace attitudes, building teamwork among providers, translating evidence into actual practice, and changing expectations for what outcomes are acceptable.

At the Center for innovation, we understand the commitment and tools required to prevent errors, infections and complications of care. We have helped our hospital and others to see quantifiable and sustained improvement in many areas of patient safety.

We share with you our tools and techniques in the hope of creating a broad community dedicated to delivering better, safer care. Health care organizations must learn from each other—and “leapfrog” over each others’ advances—and continue the cycle of sharing and improving.

In addition to the tools and techniques found on this website, the Center for Innovation offers support materials such as pre-recorded webinars, hand hygiene improvement toolkits, training opportunities, and consulting in various areas of safety, including:

Contact us with any questions or visit our training calendar for upcoming courses.

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We've Changed Our Name

The Center for Innovation is now part of the new Armstrong Institute for Patient Safety and Quality. Learn more about the institute.


Please review training opportunities at the Armstrong Institute for a listing of upcoming workshops and online programs.

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