First, do no harm. That’s been the basis of everything that Johns Hopkins Medicine does, whether it’s clinical care, research or medical education. But, when faced with growing national challenges to quality and patient safety, we responded by creating the Johns Hopkins Center for Innovation in Quality Patient Care in 2002. Our goal was to achieve unprecedented levels of quality and safety and to institute innovative care delivery models for our own patients. This grassroots model called upon and coordinated the efforts of physicians, nurses and managers throughout Johns Hopkins to:
- Facilitate innovative, patient-centered approaches
- Assess and improve the culture of safety and teamwork
- Achieve marked improvement in evidence-based care
- Improve the efficiency and timeliness of patient care
- Build local capacity to analyze, improve and maintain performance
- Encourage studies and publications on safety and quality improvement that expand the knowledge base and disseminate effective approaches
Our efforts led to significant improvements in the systems and processes that affect patient care and patient safety, including a reduction of catheter-related blood stream infections in several units at Johns Hopkins to zero for over 2 years and significant reduction in medication adverse events. Today, Johns Hopkins is recognized as a leader in quality and patient safety, with honors including:
- Healthcare Informatics Magazine 2009 Innovator Award
- American Hospital Association Quest for Quality Prize
- American Medical Group Association Acclaim Award
- 2008 New York Festivals Film & Video Awards
- Best New Advancement in Patient Safety Disclosures Award at the Health Care Research and Innovations Congress
Now, we share this proven, evidence-based model of quality patient care with other hospitals and health systems throughout the U.S. and across the world.
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