Patients are responsible for any referrals or authorizations for their appointments. After your appointment, the department's billing staff will handle all the paperwork required by your insurance company for its portion of your bill. If you do not have your referral at the time of your appointment, the billing staff will charge you the full portion of the bill or you may need to reschedule your appointment.
Payment is expected at the time of service for your portion of the charges or for the full amount. You can receive a copy of your co-payment schedule from your insurance company. You will receive a bill for any amount not covered by your insurance.
Balances from services in other departments or The Johns Hopkins Hospital are also expected in advance of receiving service from the Johns Hopkins Facial Paralysis & Pain Treatment Center.
A financial counselor is available to assist you with any billing concerns or questions.