Management and Leadership Development Opportunites

Assertive Communication: On and Off the Job
Becoming a Conflict Competent Leader (SOM Faculty Only)
Communicating With Others: Your Style and its Impact
Conquering Negativity: Creating Optimism in the Workplace
Crucial Conversations
Crucial Conversations (SOM Faculty Only)
Dealing with Difficult People
Essential of Communicating with Tact and Finesse -2 Day Requirement
FLEX Talk: Practical Communications Skills Using MBTI Personality Type Theory
FLEX Talk:Understanding Yourself and Others Better through MBTI Personality  (SOM Faculty Only)
Focus on Underlying Motives: The Key to More Productive Conflict (SOM Faculty Only)
Getting and Staying Organized
Managing Multiple Priorities
Negotiation Skills: Creating Agreement and Managing Conflict (SOM Faculty Only)
Overcoming Procrastination: Bridging the Gap Between your Goals and Reality
Powerful Listening Skills
Relationship Awareness Theory: The Key to Better Communication and More Productive Conflict
Senior Leadership Transition Workshop
Speak Like a Pro I  (SOM Faculty Only)
Speak like a Pro II  (SOM Faculty Only)
Speak Like a Pro I
Speak Like a Pro II
The Mechanics of Leadership: Influencing Interpersonal and Group Outcomes
The 7 Habits in Action
Thinking Outside of the Box: Creativity and Innovation at Work
Time Management: Strategies for Managing Your Day

Speak Like a Pro I (SOM Faculty Only)  (2 offerings)

Talent Management and Organization Development, Karen Storey, Instructor, Interactive Training
12.02.11, 8:30 - 11:30, 2024 E. Monument St., 2nd Floor auditorium, Room 2-1002
OR
12.02.11, 1:00 - 4:00, 2024 E. Monument St., 2nd Floor auditorium, Room 2-1002
Registration: FacRegForm
Faculty members win grants and build reputations based (to some extent) on their ability to speak with confidence to large groups of people.  Speak Like a Pro offers the knowledge, skills, and abilities you need for effective presentations.  You’ll learn proven techniques for planning, practicing, and delivering public presentations.  Further, you will receive expert feedback from your instructor, as well as personal responses and insights from your classmates.  Each participant is asked to prepare in advance a 10-minute presentation.  Focus on managing stage fright and maintaining composure in front of any size audience.  Voice and body language are explored as an effective communication tool.  Key ways of adding maximum impact are discussed along with ways of preparing quickly and confidently for any presentation.  Each participant is videotaped in order to provide instant feedback on their strengths and areas that need improvement.  Especially for faculty who speak English as their second language, this class is a must.

Speak Like a Pro II (SOM Faculty Only) (2 Offerings)

Talent Management and Organization Development, Karen Storey, Instructor, Interactive Training
12.09.11, 8:30 - 11:30, 2024 E. Monument St., 2nd Floor auditorium, Room 2-1002
OR
12.09.11, 1:00 - 4:00, 2024 E. Monument St., 2nd Floor auditorium, Room 2-1002
Registration: FacRegForm
Participants who have attended Speak Like a Pro may attend this advanced class. Each participant is asked to prepare in advance a 10-minute presentation. Focus on managing stage fright and maintaining composure in front of any size audience. Voice and body language are explored as an effective communication tool. Key ways of adding maximum impact to any presentation are discussed along with ways of preparing quickly and confidently for any presentation. Each participant is videotaped in order to provide instant feedback on his or her strengths and areas that need improvement.

Speak Like a Pro I (2 offerings)

Talent Management and Organization Development, Karen Storey, Instructor
10.17.11, 9:00 - 4:00, Eastern Campus, Room B101
OR
10.31.11, 9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Speak Like a Pro offers the knowledge, skills, and abilities you need for effective presentations. You'll learn proven techniques for planning, practicing, and delivering public presentations. Further, you will receive expert feedback from your instructor, as well as personal responses and insights from your classmates.

Essentials of Communicating With Tact and Finesse
Instructor:National Seminars Group** 2 Day Course- Must attend both days **

10.03.11 AND 10.04.11, 9:00-4:00, Eastern Campus, Room B102
OR
11.30.11 AND 12.01.11, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
Top-notch communication skills can mean the difference in your career between going places ... and going nowhere!  This intensive two-day workshop designed for career-focused professionals will give you the powerful communication strategies and interpersonal skills you need to get your point across tactfully and diplomatically.  You’ll also gain tips for delivering standout presentations and making your letters and memos pack a punch.  You’ll discover expert techniques for exerting influence on the actions and attitudes of others, “how-to’s” for communicating effectively and tactfully in a variety of tough situations, and strategies for putting an end to energy-draining feuds and infighting in your department.  And because we all make verbal blunders from time to time, you’ll learn damage control techniques to help you get your foot out of your mouth gracefully–and save the day!

Getting and Staying Organized

Talent Management and Organization Development, Ray Perry, Instructor
11.18.11, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
It"s happened to most of us. We organize our desk on a Monday only to find that it is disorganized by Wednesday. What would happen to productivity and effectiveness if you could get organized and stay that way? How much more control would you have over your day? In this practical workshop, participants will learn the secrets behind organization and space management that lead to a more creative and stress-free work and home environment.

Managing Multiple Priorities

Talent Management and Organization Development, Ray Perry, Instructor
09.23.11, 9:00 - 4:00, Eastern Campus, Room B102
Registration: trainingjhuform
It seems as if there's always too much to do and not enough time to do it. Imagine the impact on productivity if you learned how to better manage this situation! What would happen to your sense of control and accomplishment during the day?In this practical workshop, you will learn how to get more done in less time with less stress by upgrading your skills at managing multiple and sometimes competing priorities.

Assertive Communication:On and Off the Job (2 offerings)

Talent Management and Organization Development, Virginia Jacobs Instructor
10.11.11, 9:00-4:00, Eastern Campus, Room B101
OR
11.14.11, 9:00-4:00, Eastern Campus, Room A120
Registration: trainingjhuform
This course focuses on practical ways to project self-confidence, recognize the differences between assertive, passive, and aggressive behavior, develop the skills needed to change the behavior of others, say no, give and receive criticism, listen more effectively, and resolve conflict.

Thinking Outside of the Box:Creativity and Innovation at Work   

Talent Management and Organization Development, Mark Hankerson, Instructor
12.13.11, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
In today’s fast-paced work environment, the way it has “always been done” may not be the most productive.  Finding new answers to customer problems, team interactions, and day-to-day management needs are critical.  This interactive workshop probes the habitual ways in which we trap our thinking and limit our potential.  Personal thinking styles and real-life success stories are assessed so that participants can adapt those styles or lessons for their own individual and organizational purposes. By the end of the workshop, participants will discover that “ creativity” and “work” are not mutually exclusive.

Dealing with Difficult People

Talent Management and Organization Development, Ray Perry, Instructor
10.07.11, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
How much more successful would you be if you could do a better job managing conflict at work and at home? What would this mean to your level of stress and sense of control over the quality of your life? In this powerful workshop, you will customize practical strategies for resolving conflict with others, in a way that strengthens rather than hurts relationships.

Communicating With Others:Your Style and its Impact (2 offerings)

Talent Management and Organization Development, Virginia Jacobs, Instructor
09.26.11, 9:00-4:00, Eastern Campus, Room B101
OR
10.24.11, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
The lifeblood of all strong relationships is good communication. Individual and group productivity are greatly enhanced by the ability to communicate well. Participants in this course will identify their preferences in verbal and nonverbal communication. You will uncover a tendency toward one of four communication style's: driver,analytic, relater amiable, and expressive. You will learn about your style's inherent strengths and trouble spots, and the impact of your style in the workplace. You will also explore attributes of effective communication and develop listening and assertion skills.

Overcoming Procrastination:Bridging the Gap Between Your Goals and Reality 

Talent Management and Organization Development, Ray Perry, Instructor
12.16.11, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
Do you tend to procrastinate when it comes to your personal or professional goals?  What if you could overcome this procrastination and motivate yourself to make change a reality - not just for a few weeks but permanently? What effect would that have on your sanity and sense of satisfaction? In this one-day workshop, you will learn how to customize four principles that are at the heart of making personal and professional change stick. This is so much more than just putting together a plan to accomplish your goals.  After all, how many plans have you put together in the past?  You will learn how to find the time, energy and motivation - given everything else that’s going on in your life - to be able to bridge the gap between where you are now and where you’d like to be.  If you want to make a significant difference in the future quality of your life, this workshop will empower you to do just that.

Time Management:Strategies for Managing Your Day

Talent Management and Organization Development, Ray Perry, Instructor
10.14.11, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
Imagine the impact on your professional performance if your ability to juggle everything on your plate significantly increased! What would that mean to your productivity and sense of professional satisfaction? In this highly interactive workshop, participants will learn to blend time and task management into a single management approach that compliments any challenging schedule. This practical program will help participants take control of their day and gain greater confidence handling projects, priorities, and deadlines.

Powerful Listening Skills

Talent Management and Organization Development, Robin Hurd-Graham, Instructor
10.10.11, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
This workshop is designed to help individuals listen and communicate for positive, productive relationships with co-workers, customers, and family members. It offers practical techniques for developing active listening skills that show. This seminar prepares participants to get results from other employees based on positive, open communication.

Conquering Negativity:Creating Optimism in the Workplace

Talent Management and Organization Development, Mark Hankerson, Instructor
12.12.11, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Is negativity a problem in your workplace? If so, it may be causing a drop in morale that costs your organization lost productivity,ongoing quality problems, and the resignation of good people. This course is an ideal starting point for you and your co-workers to confront negativity quickly and constructively. In this workshop,participants will learn techniques to turn negative attitudes around, discover tips to rekindle enthusiasm among employees, and find out what you can do when influential people (top management,owners,outside consultants) are contributing to organization-wide negativity.

The 7 Habits in Action (2 offerings)

Talent Management and Organization Development, Virginia Jacobs Instructor
10.13.111, 9:00-4:00, Eastern Campus, Room B101
OR
11.16.11, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Based on Steven Covey’s famous best seller, this course will empower you to succeed in both your personal and professional lives.  You will learn to set achievable goals, create the paradigms needed to reach them, and overcome the barriers that in the past have kept you from realizing your full potential.

Speak Like A Pro II

Talent Management and Organization Development, Karen Storey, Instructor
12.05.11, 9:00 am - 4:00, Eastern Room B101
Registration: trainingjhuform
Participants who have attended Speak Like a Pro may attend this advanced class. Each participant is asked to prepare in advance a 10-minute presentation. Focus on managing stage fright and maintaining composure in front of any size audience. Voice and body language are explored as an effective communication tool. Key ways of adding maximum impact to any presentation are discussed along with ways of preparing quickly and confidently for any presentation. Each participant is videotaped in order to provide instant feedback on his or her strengths and areas that need improvement.

FLEX Talk: Practical Communications Skills Using MBTI Personality Type Theory

Talent Management and Organization Development, Kathy Forbush, MBA, Instructor
12.05.11, 9:00 - 4:00, Eastern Campus, Room B102
Registration: trainingjhuform
Communication has never been more important than it is today. The world has become more sophisticated and complex and people have higher expectations. At the same time, we all work in a climate of increasing time pressures, financial constraints,and personal accountability. Given such competing demands it is not surprising that dissatisfaction and complaints continue to increase. Much of the time, these complaints and disagreements often relate more to what was said (or the way it was said) than what was done. By the end of instruction participants will be able to describe their own psychological type preferences in terms of the MBTI framework, identify the ways their type prefers to interact, and recognize behavior cues from each type preference. Further participants learn to identify behavioral cues and mental functions and explain how others prefer to receive communication in a professional setting. The session offers the time to discuss and begin to practice alternative ways of communicating with people of different type preferences to ?flex? communication style. It is suggested, but not required, that participants have some past knowledge of the MBTI, although it is not expected that people will have gained that knowledge at Hopkins.

The Mechanics of Leadership:Influencing Interpersonal and Group Outcomes

Talent Management and Organization Development, Dick Kilburg, Instructor
10.24.11, 9:00 - 4:00, Eastern Campus,Room B102
Registration:trainingjhuform
How can you use your leadership skills to work with a group to accomplish a goal? What is your personal style of influence? What tactics can you use to overcome resistance? Do you need a different bag of tricks? when influencing subordinates, peers, and other leaders to deliver desired outcomes without negative consequences? This challenge is significant for dyads, small groups, and large departments. This session will provide the opportunity for more personal assessment, as well as case studies to practice the skills being taught.

Crucial Conversations

Talent Management and Organization Development, Debbie Sampson, Instructor
11.10.11, 9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
This workshop focuses on the use of powerful conversations and crucial confrontations transformational conversations that create mutual learning and lead to committed action. Participants will learn how to use powerful conversations to strengthen connections and facilitate change. You will have the opportunity to practice powerful conversation techniques, and you will learn how to use these methods to improve performance and relationships. Powerful conversations require practice, careful thought, and constant reflection. Approaching conversations systematically will allow you to improve critical interactions and shape them to get the results you want.

Becoming a Conflict Competent Leader (SOM Faculty Only)

Talent Management and Organization Development, Linda Dillon Jones, Ph.D., Instructor
11.02.11, 8:30 - 11:30, 2024 E. Monument St., 2nd Floor auditorium, Room 2-1002
Registration: FacRegForm
Dealing effectively with conflict is difficult for leaders and followers alike. Some try to avoid conflict and wish it would go away, while others tend to get angry and lash out at others in ways they regret later. Poorly managed conflict creates enormous costs in the form of wasted time, turnover, and lawsuits. How can we assess how we currently handle conflict and develop the skills we need to deal with conflict more effectively. This course examines the sources of conflict in organizations, and probes the special nature of traditional adversarial roles, hierarchy, and special interests within an organization. Through case studies, role-plays, and examples shared in class, participants investigate effective methods for reaching satisfactory agreements. The Conflict Dynamics Profile is administered to provide the individual with greater self-knowledge of personal style. Using small-group activities, participants develop and practice effective conflict resolution strategies.

Senior Leadership Transition Workshop

Talent Management and Organization Development, Debbie Sampson, Instructor
12.08.11, 9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Getting a good start in a new leadership role is a critical aspect of any senior leader transition. This course is targeted at leaders new to their senior roles within the last 18-24 months, whether they come from inside or outside the University. The content focuses on the four key challenges new leaders face in addition to sizing up their new situation, understanding the University's culture and the organizational dynamics during a leadership transition, developing an entry strategy, helping their staff transition, enhancing influence and strategic approaches, avoiding common mistakes, managing interpersonal challenges and managing the stress of transition. Information on the extensive resources for leaders within the university will also be provided. Participants who might benefit most from the course might be those who supervise a group of faculty or professional staff or have significant program responsibility. This one day workshop will utilize both leadership best practice frameworks as well as integrating the collective wisdom of the leaders who are course participants.

Relationship Awareness Theory: The Key to Better Communication and More Productive Conflict

Talent Management and Organization Development, Linda Dillon Jones,Ph.D., Instructor
06.21.11, 9:00 - 4:00 , Eastern Campus, Room B102
Registration: trainingjhuform
Understanding the behavior that governs your interaction with others is the first step in reducing interpersonal conflict. This one day workshop will help you understand your personal strengths in relating to others under two conditions: when things are going well, and when you are faced with disagreement that may produce conflict. At the end of this workshop, you will be able to better deploy your personal strengths, that is, move strategically to take a position for effective action. You will also understand how the predictable manner in which you behave during conflict impacts the way others respond to you and, ultimately, your relationships with them. **Registration for this course must be completed one week prior to the class date so that the Strength Deployment Inventory can be completed prior to the class session**

Focus on Underlying Motives: The Key to More Productive Conflict (SOM Faculty Only)

Talent Management and Organization Development, Linda Dillon Jones, Ph.D., Instructor,
02.09.11, 8:30 - 11:30, 2024 E. Monument St, 2nd Floor, Room 2-1002 Auditorium
Registration: FacRegform
Understanding the behavior that governs your interaction with others is the first step in reducing interpersonal conflict. This workshop will help you understand your personal strengths in relating to others under two conditions: when things are going well, and when you are faced with disagreement that may produce conflict. At the end of this workshop, you will be able to better deploy your personal strengths, that is, move strategically to take a position for effective action. You will also understand how the predictable manner in which you behave during conflict impacts the way others respond to you and, ultimately, your relationships with them.  The Strength Deployment Inventory is used to create an individual and group profile of underlying motivations both in good times and bad.  If you understand what makes other people feel good about themselves (their underlying motives and value system) you will be better able to influence them and be a part of their best days.

Crucial Conversations (SOM Faculty Only)

Office of Faculty Development, Linda Dillon Jones, Ph.D., Instructor
02.16.11, 8:30 - 11:30, 2024 E. Monument St, 2nd Floor, Room 2-1002 Auditorium
Registration: FacRegform
This workshop focuses on the use of powerful conversations that become transformational as they create mutual learning and lead to committed action. Studies have shown that by holding these crucial conversations well, communications become more open, honest, respectful and problems can be resolved. Participants will learn how to use conversation to strengthen connections and facilitate change. The best individuals, teams and organizations demonstrate an ability to engage in meaningful dialogue as they effectively manage those conversations where the stakes are high, opinions vary and emotions run strong- those crucial conversations. By learning a step-by-step process for dealing with misperceptions, violated expectations and difficult behavior, individuals can become more influential and impactful in their personal and professional lives.

Negotiation Skills: Creating Agreement and Managing Conflict (SOM Faculty Only)

Talent Management and Organization Development, Catherine Morrison, J.D., Instructor,
11.10.11, 8:30 - 11:30, 2024 E. Monument St, 2nd Floor, Room 2-1002 Auditorium
Registration: FacRegform
The environment in which health care professionals practice is one in which conflict and the need for negotiation abounds. The ability to foster agreements and manage conflict within and between workgroups can strengthen relationships, transform ideas into initiatives, and move parties beyond stuck places.  This interactive workshop is designed to help participants understand and apply a systematic approach to preparing for, structuring, and engaging in business and health care negotiations.  Participants will learn how to diagnose a negotiation or conflict and choose from a spectrum of responses based upon the presenting “symptoms.”  Negotiation cases and group discussion will provide participants with insight in to their own negotiation and conflict handling styles and the opportunity to practice new frameworks and techniques.

FLEX Talk:Understanding Yourself and Others Better through MBTI Personality (SOM Faculty Only)

Talent Management and Organization Development, Linda Dillon Jones, Ph.D., Instructor,
10.13.11, 8:30 - 11:30, 2024 E. Monument St, 2nd Floor, Room 2-1002 Auditorium
Registration: FacRegform
Communication matters. It’s at the heart of how professional people function effectively. Even people who communicate well typically would volunteer that they also believe they could communicate better. Better and more influential communication can provide an advantage to everyone, especially in understanding individuals whose preferred behavior is different than your own. This course strengthens participants’ self-awareness as individuals and leaders by providing feedback on key components of personality as measured by the Myers-Briggs Type Indicator and offers a review of how participants can use the cues which they see in the behavior of others to provide insights into what their Myers-Briggs personality type might be, thus providing opportunities to flex their own behavior to more effectively work with others and to influence their decision making and behavior by understanding their preferences for the type of data they normally value most, and the ways in which they most often use it to make choices.   Psychological Assessment: Participants are offered the opportunity to complete the MBTI Step II in advance.  Small group activities will be structured around MBTI preferences, and in order to participate fully in the sessions, we do ask that you be willing to share your four-letter MBTI code (although personal scores do not need to be shared). If you do not wish to complete the assessment in advance, or to have your Myers-Briggs type known to the group, please let the course coordinator know in advance. In this case, you’re welcome to attend as an observer, but may not receive the most advantage from your participation since you won’t have your personal data to consider during discussion.

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