Management and Leadership Skills
Assertive Communication: On and Off the Job
Becoming a Conflict Competent Leader - SOM Faculty Only
Becoming a Conflict Competent Leader
Choosing Civility
Communicating With Others: Your Style and its Impact
Conquering Negativity: Creating Optimism in the Workplace
Crucial Conversations - SOM Faculty Only
Crucial Conversations
Cultivating the Power of Emotional Intelligence
Dealing with Difficult People
Effective Meetings and Presentations: How to Make an Impression that Makes a Difference
FLEX Talk: Practical Communications Skills Using MBTI Personality Type Theory
Focus on Underlying Motives: The Key to More Productive Conflict- SOM Faculty Only
Getting and Staying Organized
Hiring Staff: Tips and Tools- SOM Faculty Only
How to Influence Others and Negotiate Win-Win Situations - SOM Faculty Only
Managing Multiple Priorities
Managing Talent in the 21st Century
Managing Workplace Diversity
Powerful Listening Skills
Relationship Awareness Theory: The Key to Better Communication and More Productive Conflict
Senior Leadership Transition Workshop
Speak Like a Pro
Speak Like a Pro II
Speak Like a Pro - Part One- the Basics- SOM Faculty Only
Speak Like a Pro- Part Two- Skills Practice with Videotaping - SOM Faculty Only
The Mechanics of Leadership: Influencing Interpersonal and Group Outcomes
Time Management: Strategies for Managing Your Day
Your Best Year Ever- Managing Your Mission and Sense of Yourself- SOM Faculty Only
Speak Like a Pro
Talent Management and Organization Development, Karen Storey, Instructor, Interactive Training
09/14/09, 9:00 - 4:00, Eastern Campus, Room B101
OR
10/21//09,9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Speak Like a Pro offers the knowledge, skills, and abilities you need for effective presentations. You’ll learn proven techniques for planning, practicing, and delivering public presentations. Further, you will receive expert feedback from your instructor, as well as personal responses and insights from your classmates.
Managing Workplace Diversity
Talent Management and Organization Development, Sharon Fries-Britt, Instructor
09/16/09, 9:00-4:00, Eastern Campus, Room B102
OR
11/11/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
This seminar is designed to assist supervisors in understanding the complexity of diversity, culture, and race relations in the workplace. Supervisors will explore various aspects of this issue including how their own perspectives shape their interactions with staff. Several content areas will be addressed in this seminar,including the importance of understanding the benefits and challenges of diverse work environments, the importance of communication, working with and evaluating diverse staff, the challenges in building a team in a diverse work environment, and the importance of establishing organizational goals and objectives that support and enhance diversity.
Getting and Staying Organized
Talent Management and Organization Development, Ray Perry, Instructor
09/18/09, 9:00-4:00, Eastern Campus, Room B102
OR
11/06/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
It’s happened to most of us. We organize our desk on a Monday only to find that it is disorganized by Wednesday. What would happen to productivity and effectiveness if you could get organized and stay that way? How much more control would you have over your day? In this practical workshop, participants will learn the secrets behind organization and space management that lead to a more creative and stress-free work and home environment.
Managing Multiple Priorities
Talent Management and Organization Development, Ray Perry, Instructor
09/25/09, 9:00 - 4:00, Eastern Campus, Room B102
OR
11/13/09, 9:00 - 4:00, Eastern Campus, room B102
Registration: trainingjhuform
It seems as if there's always too much to do and not enough time to do it. Imagine the impact on productivity if you learned how to better manage this situation! What would happen to your sense of control and accomplishment during the day?In this practical workshop, you will learn how to get more done in less time with less stress by upgrading your skills at managing multiple and sometimes competing priorities.
Assertive Communication: On and Off the Job
Talent Management and Organization Development, Virginia Jacobs Instructor
09/29/09, 9:00-4:00, Eastern Campus, Room B101
OR
11/16/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
This course focuses on practical ways to project self-confidence, recognize the differences between assertive, passive, and aggressive behavior, develop the skills needed to change the behavior of others, say no, give and receive criticism, listen more effectively, and resolve conflict.
Dealing with Difficult People
Talent Management and Organization Development, Ray Perry, Instructor
10/01/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
How much more successful would you be if you could do a better job managing conflict at work and at home? What would this mean to your level of stress and sense of control over the quality of your life? In this powerful workshop, you will customize practical strategies for resolving conflict with others, in a way that strengthens rather than hurts relationships.
Cultivating the Power of Emotional Intelligence
Talent Management and Organization Development, Sharon Fries-Britt, Instructor
10/05/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
What makes an individual effective at their job? What skills are necessary to work in a complex, demanding work environment? Increasingly, the answers to these and similar types of questions suggest that organizations are seeking individuals who demonstrate more than the conventional benchmarks of success such as academic credentials and years of experience in a profession. Individuals who have cultivated emotional as well as intellectual abilities are increasingly in demand. These individuals tend to be effective problem solvers with the ability to draw upon a wide range of skills and abilities. They are likely to be more effective and confident dent in their ability to respond to rapid changes in the workplace. This highly interactive course will provide participants with a better understanding of the nature of emotional intelligence and its applications in the workplace.
Communicating With Others:Your Style and its Impact
Talent Management and Organization Development, Virginia Jacobs, Instructor
10/15/09, 9:00-4:00, Eastern Campus, Room B101
OR
12/07/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
The lifeblood of all strong relationships is good communication. Individual and group productivity are greatly enhanced by the ability to communicate well. Participants in this course will identify their preferences in verbal and nonverbal communication. You will uncover a tendency toward one of four communication style's: driver,analytic, relater amiable, and expressive. You will learn about your style's inherent strengths and trouble spots, and the impact of your style in the workplace. You will also explore attributes of effective communication and develop listening and assertion skills.
Time Management:Strategies for Managing Your Day
Talent Management and Organization Development, Ray Perry, Instructor
10/16/09, 9:00-4:00, Eastern Campus, Room B102
OR
12/04/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
Imagine the impact on your professional performance if your ability to juggle everything on your plate significantly increased! What would that mean to your productivity and sense of professional satisfaction? In this highly interactive workshop, participants will learn to blend time and task management into a single management approach that compliments any challenging schedule. This practical program will help participants take control of their day and gain greater confidence handling projects, priorities, and deadlines.
Choosing Civility
Talent Management and Organization Development, Virginia Jacobs Instructor
10/22/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Is civility an asset or a liability in today's society? How will the demonstration of kindness, respect and consideration be viewed by others, personally and professionally? This interactive workshop will discuss and demonstrate the value of benevolent words and behaviors.It outlines P.M. Forni?'s suggested steps in achieving interpersonal competence that will substantially improve the quality both of your life, as well as the people in your life. In particular it will demonstrate that civility and care can give you a competitive edge at work.
Speak Like a Pro: Part One-the Basics- SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Karen Storey and Linda Barrett, Instructors
10/22/09, 8:30 - 11:30, 2024 E. Monument Street, Suite 2-1002
Registration: FacultyRegForm
Faculty members win grants and build reputations based (to some extent) on their ability to speak with confidence to large groups of people. Speak Like a Pro offers the knowledge, skills, and abilities you need for effective presentations. You’ll learn proven techniques for planning, practicing, and delivering public presentations. Further, you will receive expert feedback from your instructor, as well as personal responses and insights from your classmates. Each participant is asked to prepare in advance a 3-5 minute presentation. Focus on managing stage fright and maintaining composure in front of any audience. Voice and body language are explored as an effective communication tool. Key ways of adding maximum impact are discussed along with ways of preparing quickly and confidently for any presentation. Each participant is videotaped in order to provide instant feedback on their strengths and areas that need improvement.
Powerful Listening Skills
Talent Management and Organization Development, Robin Hurd-Graham, Instructor
10/26/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
This workshop is designed to help individuals listen and communicate for positive, productive relationships with co-workers, customers, and family members. It offers practical techniques for developing active listening skills that show. This seminar prepares participants to get results from other employees based on positive, open communication.
Speak Like a Pro: Part Two- Skills Practice with Videotaping - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Karen Storey and Linda Barrett, Instructors
10/29/09, 8:30 - 11:30, 2024 E. Monument Street, Suite 1-500 Room 500Q
Registration: FacultyRegForm
Part One which is held on October 22nd is a pre-requisite for this session. Come prepared to speak for 3-5 minutes on a professional topic of your choice. You will be videotaped and receive feedback.
Conquering Negativity:Creating Optimism in the Workplace
Talent Management and Organization Development, Mark Hankerson, Instructor
11/02/09, 9:00-4:00, Eastern Campus, Room B101
Registration:trainingjhuform
Is negativity a problem in your workplace? If so, it may be causing a drop in morale that costs your organization lost productivity,ongoing quality problems, and the resignation of good people. This course is an ideal starting point for you and your co-workers to confront negativity quickly and constructively. In this workshop,participants will learn techniques to turn negative attitudes around, discover tips to rekindle enthusiasm among employees, and find out what you can do when influential people (top management,owners,outside consultants) are contributing to organization-wide negativity.
Crucial Conversations-SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Pamela Somers, Instructor
11/05/09, 8:30 - 11:30, 2024 E. Monument Street, Suite 2-1002
Registration: FacultyRegForm
This workshop focuses on the use of powerful conversations that become transformational as they create mutual learning and lead to committed action. Studies have shown that by holding these crucial conversations well, communications become more open, honest, respectful and problems can be resolved. Participants will learn how to use conversation to strengthen connections and facilitate change. The best individuals, teams and organizations demonstrate an ability to engage in meaningful dialogue as they effectively manage those conversations where the stakes are high, opinions vary and emotions run strong- those crucial conversations. By learning a step-by-step process for dealing with misperceptions, violated expectations and difficult behavior, individuals can become more influential and impactful in their personal and professional lives.
Speak Like A Pro II
Talent Management and Organization Development, Karen Storey, Instructor,Interactive Training
11/09/09, 9:00 am - 4:00, Eastern Room B101
Registration: trainingjhuform
Participants who have attended Speak Like a Pro may attend this advanced class. Each participant is asked to prepare in advance a 10-minute presentation. Focus on managing stage fright and maintaining composure in front of any size audience. Voice and body language are explored as an effective communication tool. Key ways of adding maximum impact to any presentation are discussed along with ways of preparing quickly and confidently for any presentation. Each participant is videotaped in order to provide instant feedback on his or her strengths and areas that need improvement.
Managing Talent in the 21st Century
Talent Management and Organization Development, Debbie Sampson, M.A., Sr., Instructor, Director of Talent Management and Organization
11/09/09, 9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Demographics are changing. Baby boomers are considering retirement. In order to create and sustain a culture of excellence, having a comprehensive talent management system is key. This cutting edge workshop will explain the building blocks of a talent management framework and outline an end-to-end process of attracting, developing, engaging, and retaining employees in your team organization. Participants will also be guided through all three phases of the performance management cycle: Goal Setting (planning), Checkpoint (coaching), and Annual Review (evaluating). By the end of this course, participants will be better able to: orient staff to work, establish clear direction, coach for results, evaluate performance, and further develop others. Taking this course could be the first step to ensuring your organization both attracts and keeps the employees it needs for future success!!
How to Influence Others and Negotiate Win-Win Situations-SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Geno Schnell, Instructor
11/16/09, 8:30 - 11:30, 2024 E. Monument Street, Suite 2-1002
Registration: FacultyRegForm
This session will overview some of the central ideas from research on interpersonal influence and how they might relate to working in academia. Issues to be covered will include: having the right attitude for influencing, preparing for negotiations and how to get unstuck when negotiations stall. Participants will practice sample negotiations, discuss ideas for improving negotiation outcomes, explore negotiation "style" and review additional resources for their development. As a result, participants should be better able to more actively engage in push back when people or circumstances impose on their preferences and seek to negotiate their preferred outcome while maintaining relationships and seeking to collaborate effectively with others.
FLEX Talk: Practical Communications Skills Using MBTI Personality Type Theory
Talent Management and Organization Development, Linda Dillon-Jones, Ph.D., Director, Instructor
11/19/09, 9:00 - 4:00, Eastern Campus, Room B102
Registration: trainingjhuform
Communication has never been more important than it is today. The world has become more sophisticated and complex and people have higher expectations. At the same time, we all work in a climate of increasing time pressures, financial constraints,and personal accountability. Given such competing demands it is not surprising that dissatisfaction and complaints continue to increase. Much of the time, these complaints and disagreements often relate more to what was said (or the way it was said) than what was done. By the end of instruction participants will be able to describe their own psychological type preferences in terms of the MBTI framework, identify the ways their type prefers to interact, and recognize behavior cues from each type preference. Further participants learn to identify behavioral cues and mental functions and explain how others prefer to receive communication in a professional setting. The session offers the time to discuss and begin to practice alternative ways of communicating with people of different type preferences to “flex” communication style. It is suggested, but not required, that participants have some past knowledge of the MBTI, although it is not expected that people will have gained that knowledge at Hopkins.
Effective Meetings and Presentations: How to Make an Impression that Makes a Difference
Talent Management and Organization Development, Ray Perry, Instructor
11/20/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
In this practical course participants will gain results — both inside and outside the office — whether they are meeting with clients,co-workers and/or staff — while also strengthening their skills in delivering presentations of all kinds.
Participants should bring with them a 3 minute oral presentation.
The Mechanics of Leadership: Influencing Interpersonal and Group Outcomes
Talent Management and Organization Development, Dick Kilburg, Instructor
12/01/09, 9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
How can you use your leadership skills to work with a group to accomplish a goal? What is your personal style of influence? What tactics can you use to overcome resistance? Do you need a different bag of tricks? when influencing subordinates, peers, and other leaders to deliver desired outcomes without negative consequences? This challenge is significant for dyads, small groups, and large departments. This session will provide the opportunity for more personal assessment, as well as case studies to practice the skills being taught.
Relationship Awareness Theory: The Key to Better Communication and More Productive Conflict
Talent Management and Organization Development, Linda Dillon-Jones, Ph.D., Director, Instructor
12/03/09, 9:00 - 4:00 , Eastern Campus, Room B102
Registration: trainingjhuform
Understanding the behavior that governs your interaction with others is the first step in reducing interpersonal conflict. This one day workshop will help you understand your personal strengths in relating to others under two conditions: when things are going well, and when you are faced with disagreement that may produce conflict. At the end of this workshop, you will be able to better deploy your personal strengths, that is, move strategically to take a position for effective action. You will also understand how the predictable manner in which you behave during conflict impacts the way others respond to you and, ultimately, your relationships with them. **Registration for this course must be completed one week prior to the class date so that the Strength Deployment Inventory can be completed prior to the class session**
Crucial Conversations
Talent Management and Organization Development, Pam Somers, Sr. Organization Development Specialist, Instructors
12/07/09, 9:00 - 4:00 , Eastern Campus, Room B102
Registration: trainingjhuform
This workshop focuses on the use of powerful conversations and crucial confrontations transformational conversations that create mutual learning and lead to committed action. Participants will learn how to use powerful conversations to strengthen connections and facilitate change. You will have the opportunity to practice powerful conversation techniques, and you will learn how to use these methods to improve performance and relationships. Powerful conversations require practice, careful thought, and constant reflection. Approaching conversations systematically will allow you to improve critical interactions and shape them to get the results you want.
Hiring Staff: Tips and Tools - SOM Faculty Only
Sponsored by Office of Faculty Development, Gloria Bryan, M.S., Sr. Director Human Resources, JHU School of Medicine, Instructor
12/08/09, 2:00pm - 5:00, 2024 East Monument St, 2-1002, 2nd Floor Auditorium
Registration: facdevdept
One of the most important decisions you'll ever make is the decision about who to hire when you have an open position. Further, taking the time up front to establish a relationship with the new employee can save hours of time spent on problems later. This course lays the groundwork for these difficult decisions, teaching faculty how to establish selection criteria, conduct a behavioral interview, manage the selection process, orient the new employee, and conduct a 90 day review.
Becoming a Conflict Competent Leader
Talent Management and Organization Development, Linda Dillon-Jones, Ph.D., Director, Instructor
12/10/09, 9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Dealing effectively with conflict is difficult for leaders and followers alike. Some try to avoid conflict and wish it would go away, while others tend to get angry and lash out at others in ways they regret later. Poorly managed conflict creates enormous costs in the form of wasted time, turnover, and lawsuits. How can we assess how we currently handle conflict and develop the skills we need to deal with conflict more effectively? This course examines the sources of conflict in organizations, and probes the special nature of traditional adversarial roles, hierarchy, and special interests within an organization. Through case studies, role-plays, and examples shared in class, participants investigate effective methods for reaching satisfactory agreements. The Conflict Dynamics Profile is administered to provide the individual with greater self-knowledge of personal style. Using small-group activities, participants develop and practice effective conflict resolution strategies.
FLEX Talk: Understanding Yourself and Others Better through MBTI Personality Type Theory - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Linda Dillon Jones, Instructor
12/11/09, 8:30 - 11:30, 2024 East Monument Street, Room 2-1002
Registration: FacultyRegForm
Communication matters. It’s at the heart of how professional people function effectively. Even people who communicate well typically would volunteer that they also believe they could communicate better. Better and more influential communication can provide an advantage to everyone, especially in understanding individuals whose preferred behavior is different than your own. This course strengthens participants’ self-awareness as individuals and leaders by providing feedback on key components of personality as measured by the Myers-Briggs Type Indicator and offers a review of how participants can use the cues which they see in the behavior of others to provide insights into what their Myers-Briggs personality type might be, thus providing opportunities to flex their own behavior to more effectively work with others. This approach offers a greater opportunity to build a rapport with others, and to influence their decision making and behavior by understanding their preferences for the type of data they normally value most, and the ways in which they most often use it to make choices. Psychological Assessment: Participants are offered the opportunity to complete the MBTI Step II in advance. Small group activities will be structured around MBTI preferences, and in order to participate fully in the sessions, we do ask that you be willing to share your four-letter MBTI code (although personal scores do not need to be shared). If you do not wish to complete the assessment in advance, or to have your Myers-Briggs type known to the group, please let the course coordinator know in advance. In this case, you’re welcome to attend as an observer, but may not receive the most advantage from your participation since you won’t have your personal data to consider during discussion.
Senior Leadership Transition Workshop
Talent Management and Organization Development, Debbie Sampson, M.A., Sr., Instructor, Director of Talent Management and Organization
12/14/09, 9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Getting a good start in a new leadership role is a critical aspect of any senior leader transition. This course is targeted at leaders new to their senior roles within the last 18-24 months, whether they come from inside or outside the University. The content focuses on the four key challenges new leaders face in addition to sizing up their new situation, understanding the University's culture and the organizational dynamics during a leadership transition, developing an entry strategy, helping their staff transition, enhancing influence and strategic approaches, avoiding common mistakes, managing interpersonal challenges and managing the stress of transition. Information on the extensive resources for leaders within the university will also be provided. Participants who might benefit most from the course might be those who supervise a group of faculty or professional staff or have significant program responsibility. This one day workshop will utilize both leadership best practice frameworks as well as integrating the collective wisdom of the leaders who are course participants.
Becoming a Conflict Competent Leader-SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Linda Dillon Jones, Instructor
12/18/09, 8:30 - 11:30, 2024 East Monument Street, Room 2-1002
Registration: FacultyRegForm
Dealing effectively with conflict is difficult for everyone. Some try to avoid conflict and wish it would go away, while others tend to get angry and lash out at others in ways they regret later. Poorly managed conflict creates enormous costs in the form of wasted time, turnover, and lawsuits. Assess how you currently handle conflict and develop the skills you need to deal with conflict more effectively. The Conflict Dynamics Profile is administered to provide you with greater self-knowledge of personal style. Using small-group activities, participants develop and practice effective conflict resolution strategies.
Focus on Underlying Motives:The Key to More Productive Conflict - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Linda Dillon Jones, Instructor
01/08/10, 8:30 - 11:30, 2024 East Monument Street, Room 2-1002
Registration: FacultyRegForm
Understanding the behavior that governs your interaction with others is the first step in reducing interpersonal conflict. This workshop will help you understand your personal strengths in relating to others under two conditions: when things are going well, and when you are faced with disagreement that may produce conflict. At the end of this workshop, you will be able to better deploy your personal strengths, that is, move strategically to take a position for effective action. You will also understand how the predictable manner in which you behave during conflict impacts the way others respond to you and, ultimately, your relationships with them. The Strength Deployment Inventory is used to create an individual and group profile of underlying motivations both in good times and bad. If you understand what makes other people feel good about themselves (their underlying motives and value system) you will be better able to influence them and be a part of their best days.
Your Best Year Ever:Managing Your Mission and Sense of Yourself - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Susan Robinson, PH.D., Instructor
01/22/10, 8:30 - 11:30, 2024 East Monument Street, Suite 500, Room 500Q
Registration: FacultyRegForm
As university faculty we seek to make a contribution - to our fields and to the field of higher education while wearing many hats in our complex job descriptions of teacher, scholar, clinician, advisor, and administrator. This lively, interactive workshop will give you principles, strategies and tips for making this next year your best year ever! Practical suggestions and exercises derived from the research on wellness, peak performance, and positive psychology will help you reenter the classroom, lab, clinic, and office with a renewed sense of why you are there and how you can be more effective in all your roles.
