Interpersonal Skills for Faculty Professional Advancement
Assertive Communication: On and Off the Job
Becoming a Conflict Competent Leader - SOM Faculty Only
Becoming a Conflict Competent Leader
Choosing Civility
Communicating With Others: Your Style and its Impact
Conquering Negativity: Creating Optimism in the Workplace
Crucial Conversations - SOM Faculty Only
Cultivating the Power of Emotional Intelligence
Dealing with Difficult People
Getting and Staying Organized
FLEX Talk: Understanding Yourself and Others Better through MBTI Personality Type Theory-SOM Faculty Only
FLEX Talk: Practical Communications Skills Using MBTI Personality Type Theory
Focus on Underlying Motives: The Key to More Productive Conflict - SOM Faculty Only
How to Influence Others and Negotiate Win-Win Situations-SOM Faculty Only
Managing Multiple Priorities
Managing Stress and Staying Positive in Today's World
Managing Workplace Diversity
Overcoming Procrastination:Bridging the Gap Between Your Goals and Reality
Permit Me to Introduce You to Yourself
Powerful Listening Skills
Speak Like a Pro
Speak Like a Pro II
Speak Like a Pro- Part One- the Basics - SOM Faculty Only
Speak Like a Pro- Part Two- Skills Practice with Videotaping - SOM Faculty Only
The Downside of Anger: Making Changes for a Healthier and Happier Lifestyle
Your Best Ever Year - Managing Your Mission and Sense of Yourself - SOM Faculty Only
Speak Like a Pro
Talent Management and Organization Development, Karen Storey, Instructor,Interactive Training
09/14/09, 9:00 - 4:00, Eastern Campus, Room B101
OR
10/21/09, 9:00 - 4:00, Eastern Campus, Room B101
Registration:trainingjhuform
Speak Like a Pro offers the knowledge, skills, and abilities you need for effective presentations. You’ll learn proven techniques for planning, practicing, and delivering public presentations. Further, you will receive expert feedback from your instructor, as well as personal responses and insights from your classmates.
Managing Workplace Diversity
Talent Management and Organization Development, Sharon Fries-Britt, Instructor
09/16/09, 9:00-4:00, Eastern Campus, Room B102
OR
11/11/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
This seminar is designed to assist supervisors in understanding the complexity of diversity, culture, and race relations in the workplace. Supervisors will explore various aspects of this issue including how their own perspectives shape their interactions with staff. Several content areas will be addressed in this seminar,including the importance of understanding the benefits and challenges of diverse work environments, the importance of communication, working with and evaluating diverse staff, the challenges in building a team in a diverse work environment, and the importance of establishing organizational goals and objectives that support and enhance diversity.
Getting and Staying Organized
Talent Management and Organization Development, Ray Perry, Instructor
09/18/09, 9:00-4:00, Eastern Campus, Room B102
OR
11/06/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
It's happened to most of us. We organize our desk on a Monday only to find that it is disorganized by Wednesday. What would happen to productivity and effectiveness if you could get organized and stay that way? How much more control would you have over your day? In this practical workshop, participants will learn the secrets behind organization and space management that lead to a more creative and stress-free work and home environment.
Managing Multiple Priorities
Talent Management and Organization Development, Ray Perry, Instructor
09/25/09, 9:00 - 4:00, Eastern Campus, Room B102
OR
11/13/09, 9:00 - 4:00, Eastern Campus, room B102
Registration: trainingjhuform
It seems as if there's always too much to do and not enough time to do it. Imagine the impact on productivity if you learned how to better manage this situation! What would happen to your sense of control and accomplishment during the day?In this practical workshop, you will learn how to get more done in less time with less stress by upgrading your skills at managing multiple and sometimes competing priorities.
Assertive Communication: On and Off the Job
Talent Management and Organization Development, Virginia Jacobs Instructor
09/29/09, 9:00-4:00, Eastern Campus, Room B101
OR
11/16/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
This course focuses on practical ways to project self-confidence, recognize the differences between assertive, passive, and aggressive behavior, develop the skills needed to change the behavior of others, say no, give and receive criticism, listen more effectively, and resolve conflict.
Dealing with Difficult People
Talent Management and Organization Development, Ray Perry, Instructor
10/01/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
How much more successful would you be if you could do a better job managing conflict at work and at home? What would this mean to your level of stress and sense of control over the quality of your life? In this powerful workshop, you will customize practical strategies for resolving conflict with others, in a way that strengthens rather than hurts relationships.
Cultivating the Power of Emotional Intelligence
Talent Management and Organization Development, Sharon Fries-Britt, Instructor
10/05/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
What makes an individual effective at their job? What skills are necessary to work in a complex, demanding work environment? Increasingly, the answers to these and similar types of questions suggest that organizations are seeking individuals who demonstrate more than the conventional benchmarks of success such as academic credentials and years of experience in a profession. Individuals who have cultivated emotional as well as intellectual abilities are increasingly in demand. These individuals tend to be effective problem solvers with the ability to draw upon a wide range of skills and abilities. They are likely to be more effective and confident dent in their ability to respond to rapid changes in the workplace. This highly interactive course will provide participants with a better understanding of the nature of emotional intelligence and its applications in the workplace.
Communicating With Others:Your Style and its Impact
Talent Management and Organization Development, Virginia Jacobs Instructor
10/15/09, 9:00-4:00, Eastern Campus, Room B101
OR
12/07/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
The lifeblood of all strong relationships is good communication. Individual and group productivity are greatly enhanced by the ability to communicate well. Participants in this course will identify their preferences in verbal and nonverbal communication. You will uncover a tendency toward one of four communication styles: driver,analytic, relater amiable, and expressive. You will learn about your style's inherent strengths and trouble spots, and the impact of your style in the workplace. You will also explore attributes of effective communication and develop listening and assertion skills.
Speak Like a Pro: Part One - the Basics- SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Karen Storey and Linda Barrett, Instructors
10/22/09, 8:30 - 11:30, 2024 E. Monument Street, Suite 2-1002
Registration: FacultyRegForm
Faculty members win grants and build reputations based (to some extent) on their ability to speak with confidence to large groups of people. Speak Like a Pro offers the knowledge, skills, and abilities you need for effective presentations. You’ll learn proven techniques for planning, practicing, and delivering public presentations. Further, you will receive expert feedback from your instructor, as well as personal responses and insights from your classmates. Each participant is asked to prepare in advance a 3-5 minute presentation. Focus on managing stage fright and maintaining composure in front of any audience. Voice and body language are explored as an effective communication tool. Key ways of adding maximum impact are discussed along with ways of preparing quickly and confidently for any presentation. Each participant is videotaped in order to provide instant feedback on their strengths and areas that need improvement.
Choosing Civility
Talent Management and Organization Development, Virginia Jacobs Instructor
10/22/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuformIs civility an asset or a liability in today's society? How will the demonstration of kindness, respect and consideration be viewed by others, personally and professionally? This interactive workshop will discuss and demonstrate the value of benevolent words and behaviors.It outlines P.M. Forni's suggested steps in achieving interpersonal competence that will substantially improve the quality both of your life, as well as the people in your life. In particular it will demonstrate that civility and care can give you a competitive edge at work.
Powerful Listening Skills
Talent Management and Organization Development, Robin Hurd-Graham, Instructor
10/26/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
This workshop is designed to help individuals listen and communicate for positive, productive relationships with co-workers, customers, and family members. It offers practical techniques for developing active listening skills that show. This seminar prepares participants to get results from other employees based on positive, open communication.
Speak Like a Pro: Part Two- Skills Practice with Videotaping - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Karen Storey and Linda Barrett, Instructors
10/29/09, 8:30 - 11:30, 2024 E. Monument Street, Suite 1-500 Room 500Q
Registration: FacultyRegForm
Part One which is held on October 22nd is a pre-requisite for this session. Come prepared to speak for 3-5 minutes on a professional topic of your choice. You will be videotaped and receive feedback.
Managing Stress and Staying Positive in Today's World
Talent Management and Organization Development, Debra Smith, Instructor
10/29/09, 9:00 - 4:00, 2024 E. Monument Street, Suite 2-1002
OR
12/02/09, 9:00 - 4:00, 2024 E. Monument Street, Suite 2-1002
Registration: trainingjhuformIn this program you will learn the effect and characteristics of stress and better understand why stress is considered the invisible disease. You'll identify your stressors and your personal stress reactions. You'll increase your awareness of the mind's role in the stress cycle, how perception, paradigms, and self-talk contribute to your stress, and how habitual thinking styles can be redirected. You'll learn how to get rid of your worries, how to break the anger habit and how to manage physical stress through nutrition, exercise, and relaxation. You'll use a six-step problem-solving model to take control of your stress situations, discover ways to manage change, and use goal setting to balance the demands of your career and your personal life.
Overcoming Procrastination:Bridging the Gap Between Your Goals and Reality
Talent Management and Organization Development, Ray Perry, Instructor
10/30/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuformDo you tend to procrastinate when it comes to your personal or professional goals? What if you could overcome this procrastination and motivate yourself to make change a reality - not just for a few weeks but permanently? What effect would that have on your sanity and sense of satisfaction? In this one-day workshop, you will learn how to customize four principles that are at the heart of making personal and professional change stick. This is so much more than just putting together a plan to accomplish your goals. After all, how many plans have you put together in the past? You will learn how to find the time, energy and motivation given everything else that's going on in your life to be able to bridge the gap between where you are now and where you'd like to be. If you want to make a significant difference in the future quality of your life, this workshop will empower you to do just that.
Conquering Negativity: Creating Optimism in the Workplace
Talent Management and Organization Development, Mark Hankerson, Instructor
11/02/09, 9:00-4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Is negativity a problem in your workplace? If so, it may be causing a drop in morale that costs your organization lost productivity,ongoing quality problems, and the resignation of good people. This course is an ideal starting point for you and your co-workers to confront negativity quickly and constructively. In this workshop,participants will learn techniques to turn negative attitudes around, discover tips to rekindle enthusiasm among employees, and find out what you can do when influential people (top management,owners,outside consultants) are contributing to organization-wide negativity.
Crucial Conversations-SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Pamela Somers, Instructor
11/05/09, 8:30 - 11:30, 2024 E. Monument Street, Room 2-1002
Registration: FacultyRegForm
This workshop focuses on the use of powerful conversations that become transformational as they create mutual learning and lead to committed action. Studies have shown that by holding these crucial conversations well, communications become more open, honest, respectful and problems can be resolved. Participants will learn how to use conversation to strengthen connections and facilitate change. The best individuals, teams and organizations demonstrate an ability to engage in meaningful dialogue as they effectively manage those conversations where the stakes are high, opinions vary and emotions run strong- those crucial conversations. By learning a step-by-step process for dealing with misperceptions, violated expectations and difficult behavior, individuals can become more influential and impactful in their personal and professional lives.
Speak Like A Pro II
Talent Management and Organization Development, Karen Storey, Instructor, Interactive Training
11/09/09, 9:00 - 4:00, Eastern Room B101
Registration: trainingjhuform
Participants who have attended Speak Like a Pro may attend this advanced class. Each participant is asked to prepare in advance a 10-minute presentation. Focus on managing stage fright and maintaining composure in front of any size audience. Voice and body language are explored as an effective communication tool. Key ways of adding maximum impact to any presentation are discussed along with ways of preparing quickly and confidently for any presentation. Each participant is videotaped in order to provide instant feedback on his or her strengths and areas that need improvement.
How to Influence Others and Negotiate Win-Win Situations-SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Geno Schnell, Instructor
11/16/09, 8:30 - 11:30, 2024 E. Monument Street, Suite 2-1002
Registration: FacultyRegForm
This session will overview some of the central ideas from research on interpersonal influence and how they might relate to working in academia. Issues to be covered will include: having the right attitude for influencing, preparing for negotiations and how to get unstuck when negotiations stall. Participants will practice sample negotiations, discuss ideas for improving negotiation outcomes, explore negotiation "style" and review additional resources for their development. As a result, participants should be better able to more actively engage in push back when people or circumstances impose on their preferences and seek to negotiate their preferred outcome while maintaining relationships and seeking to collaborate effectively with others.
FLEX Talk: Practical Communications Skills Using MBTI Personality Type Theory
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Linda Dillon-Jones, Ph.D., Director, Instructor
11/19/09, 9:00 - 4:00, Eastern Campus, Room B102
Registration: trainingjhuform
This session reviews the basics of personality type theory, and then challenge participants to use the behavioral cues which they see in others to provide insight into what their patient's / colleague's Myers-Briggs personality type might be, thus providing opportunities to flex their own behavior in order to communicate more effectively. Film clip interviews with patients, small group activities, and practice sessions are used to make this course an interactive and challenging learning activity which will be well worth your time. Psychological Assessment: Participants are offered the opportunity to complete the MBTI Step II in advance. Small group activities will be structured around MBTI preferences, and in order to participate fully in the sessions, we do ask that you be willing to share your four-letter MBTI code (although personal scores do not need to be shared). If you do not wish to complete the assessment in advance, or to have your Myers-Briggs type known to the group, please let the course coordinator know in advance. In this case, you?re welcome to attend as an observer, but may not receive the mot advantage.
The Downside of Anger: Making Changes for a Healthier and Happier Lifestyle
Talent Management and Organization Development, Deborah Hillard, Instructor
11/20/09, 9:00-4:00, 2024 East Monument Street, Room 2-1002
Registration: trainingjhuform
Did you know that anger could have a negative effect on your career, your family, and your health? This workshop will teach you how to manage your anger and how to use those feelings constructively, rather then destructively. You will be given the tools to manage anger in your day-to-day life and you will gain a better understanding of how anger affects all areas of your life. You will learn and practice new coping skills that allow you to gain control in anger-provoking situations. In addition, several relaxation techniques will be discussed and practiced.
Permit Me to Introduce You to Yourself
Talent Management and Organization Development, Linda Barrett, Instructor
12/03/09, 9:00-4:00, Eastern Campus, Room B102
Registration: trainingjhuform
Albert Einstein estimated that most people use less than 10% of their brain capacity. This course focuses on strategic areas that will show participants how to tap into more of the phenomenal power of their mind to enhance internal and external communication. Learn the value of visualization through exercises and instruction on specific, easy to implement techniques that provide access to your inner resources. Accomplish your reading goals in the amount of time you have, by simply accessing specific brain states. Learn mind mapping, an effective method for organizing ideas and storing information for easy retrieval. Please note: Each participant is asked to bring a book that they would like to read but have not yet read.
Becoming a Conflict Competent Leader
Talent Management and Organization Development, Linda Dillon-Jones, Ph.D., Director, Instructor
12/10/09, 9:00 - 4:00, Eastern Campus, Room B101
Registration: trainingjhuform
Dealing effectively with conflict is difficult for any leader. Some try to avoid conflict and wish it would go away, while others tend to get angry and lash out at others in ways they regret later. Poorly managed conflict creates enormous costs in the form of wasted time, turnover, and lawsuits. How can leaders assess how they currently handle conflict and develop the skills they need to deal with conflict more effectively. This course examines the sources of conflict in organizations, and probes the special nature of traditional adversarial roles, hierarchy, and special interests within an organization.Through case studies, role-plays, and examples shared in class, participants investigate effective methods for reaching satisfactory agreements. The Conflict Dynamics Profile is administered to provide the individual with greater self-knowledge of personal style. Using small-group activities, participants develop and practice effective conflict resolution strategies.
FLEX Talk: Understanding Yourself and Others Better through MBTI Personality Type Theory - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Linda Dillon Jones, Instructor
12/11/09, 8:30 - 11:30, 2024 East Monument Street, Room 2-1002
Registration: FacultyRegForm
Communication matters. It’s at the heart of how professional people function effectively. Even people who communicate well typically would volunteer that they also believe they could communicate better. Better and more influential communication can provide an advantage to everyone, especially in understanding individuals whose preferred behavior is different than your own. This course strengthens participants’ self-awareness as individuals and leaders by providing feedback on key components of personality as measured by the Myers-Briggs Type Indicator and offers a review of how participants can use the cues which they see in the behavior of others to provide insights into what their Myers-Briggs personality type might be, thus providing opportunities to flex their own behavior to more effectively work with others. This approach offers a greater opportunity to build a rapport with others, and to influence their decision making and behavior by understanding their preferences for the type of data they normally value most, and the ways in which they most often use it to make choices. Psychological Assessment: Participants are offered the opportunity to complete the MBTI Step II in advance. Small group activities will be structured around MBTI preferences, and in order to participate fully in the sessions, we do ask that you be willing to share your four-letter MBTI code (although personal scores do not need to be shared). If you do not wish to complete the assessment in advance, or to have your Myers-Briggs type known to the group, please let the course coordinator know in advance. In this case, you’re welcome to attend as an observer, but may not receive the most advantage from your participation since you won’t have your personal data to consider during discussion.
Becoming a Conflict Competent Leader - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Linda Dillon Jones, Instructor
12/18/09, 8:30 - 11:30, 2024 East Monument Street, Room 2-1002
Registration: FacultyRegForm
Dealing effectively with conflict is difficult for everyone. Some try to avoid conflict and wish it would go away, while others tend to get angry and lash out at others in ways they regret later. Poorly managed conflict creates enormous costs in the form of wasted time, turnover, and lawsuits. Assess how you currently handle conflict and develop the skills you need to deal with conflict more effectively. The Conflict Dynamics Profile is administered to provide you with greater self-knowledge of personal style. Using small-group activities, participants develop and practice effective conflict resolution strategies.
Focus on Underlying Motives: The Key to More Productive Conflict - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Linda Dillon Jones, Instructor
01/08/10, 8:30 - 11:30, 2024 East Monument Street, Room 2-1002
Registration: FacultyRegForm
Understanding the behavior that governs your interaction with others is the first step in reducing interpersonal conflict. This workshop will help you understand your personal strengths in relating to others under two conditions: when things are going well, and when you are faced with disagreement that may produce conflict. At the end of this workshop, you will be able to better deploy your personal strengths, that is, move strategically to take a position for effective action. You will also understand how the predictable manner in which you behave during conflict impacts the way others respond to you and, ultimately, your relationships with them. The Strength Deployment Inventory is used to create an individual and group profile of underlying motivations both in good times and bad. If you understand what makes other people feel good about themselves (their underlying motives and value system) you will be better able to influence them and be a part of their best days.
Your Best Year Ever: Managing Your Mission and Sense of Yourself - SOM Faculty Only
Co-Sponsored with Office of Faculty Development & Talent Management and Organization Development, Susan Robinson, PH.D., Instructor
01/22/10, 8:30 - 11:30, 2024 East Monument Street, Suite 500, Room 500Q
Registration: FacultyRegForm
As university faculty we seek to make a contribution - to our fields and to the field of higher education while wearing many hats in our complex job descriptions of teacher, scholar, clinician, advisor, and administrator. This lively, interactive workshop will give you principles, strategies and tips for making this next year your best year ever! Practical suggestions and exercises derived from the research on wellness, peak performance, and positive psychology will help you reenter the classroom, lab, clinic, and office with a renewed sense of why you are there and how you can be more effective in all your roles.
