Epic Super-Users: If you are having difficulties logging in to the software system or entering information, contact your designated super-user first.
Epic Help Desk: If your Epic super-user isn’t available, call the help desk at 410-614-EPIC (3742) at any time of day.
Epic Hyperspace: You may also submit an electronic request by following either of these steps:
- Within Hyperspace, click the Epic button, then Help, then Epic Help Desk.
- On your My Johns Hopkins desktop page, go to MyApps and click the Epic Help Desk button.
Both buttons will take you to a web page where you can enter your ticket information.