Johns Hopkins Medicine’s new integrated electronic medical record system (EMR) has now rolled out across more than 600 ambulatory care settings, including outpatient clinics at The Johns Hopkins Hospital and Johns Hopkins Bayview Medical Center, and Johns Hopkins Community Physicians (JHCP) locations, as well as Howard County General Hospital, Sibley Memorial Hospital and Suburban Hospital.
Epic is designed to create one unified patient record system for the entire enterprise and incorporates scheduling and registration, clinical documentation, computerized provider order entry (CPOE), ePrescribing, and Charge Capture. It also improves the critical connection to affiliate and referring physicians across Johns Hopkins Medicine.
Need Epic Assistance?
Whether you've converted to the new Epic registration/scheduling system or the entire EMR system, there are many ways to get assistance with questions or issues. Hundreds of Epic super-users are available to offer on-site and remote assistance to answer questions, handle problems, and provide updates.
If a super-user is not available, you can call the Epic Help Desk at 410-614-EPIC (3742) or 301-896-4006 for Suburban employees any time of day. You can also submit an electronic request within Epic Hyperspace by following either of these steps:
- Within Hyperspace, click on the Epic button and then the Epic Help Desk.
- On your My Johns Hopkins desktop page, go to MyApps and click on the Epic Help Desk button.
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