Nurse Chat

It's Friday evening at 6:00 PM. You just picked up your son from after school care only to learn that he'd fallen during a basketball game and hit his head. He appears to be fine but a bump has developed on his forehead. The doctor's office is closed until Monday. You just don't have the strength after a grueling week at work to sit in the urgent care center; but you don't want to ignore it. How do you tell if he has a concussion? Should you take him to the emergency room?

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For EHP Members there is now a great solution- Nurse Chat!

Nurse Chat is a free service that provides real time access to a registered nurse who can give medical advice- and it's only a phone call or keystroke away. EHP members can call and be connected directly with a nurse who will ask questions and give advice about your son's situation. Or, you can select from a list of pre-recorded message and listen for the signs of a concussion you should watch for. Or, you can go online and have a live chat with a nurse. In a matter of minutes you'll learn the symptoms to watch for (passing out, memory loss, feeling lightheaded, coordination problems, feeling nauseous) and be better able to make a decision about what to do.

Nurse chat  will be available 24/7. To reach Nurse Chat call 1-866-796-1855. For Health Information Library you will then need to punch in the EHP Pin: 380. Or you can connect to Live Nurse Chat online dialogue about your concerns or to link to the Health Information Library or other health reasons like Symptom Checker.