Julie Horst (foreground), waiting beside her red Nissan, and Dawna McGlynn (background) both trained as social workers before becoming patient navigators.
Steering Them Through the Maze
Patient navigators help the underserved decode health care’s bureaucracy.
Julie Horst feels sporty behind the wheel of the 2008, candy-apple red, Nissan hatchback. With a Hopkins badge around her neck and a heart patient belted in beside her, she zips to a community doctor, or to a pharmacy, or maybe to an appointment with a Hopkins cardiologist. Horst isn’t just navigating the streets of Baltimore. She’s helping underinsured and uninsured cardiac patients cut through the red tape and hidden resources of health care.