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Hopkins flight nurse Lisa Denton heads for Gettysburg, where a patient awaits emergency heart bypass surgery.

Into the Wild Blue Yonder
When the Lifeline helicopter transports the sick, life can hang in the balance

It’s a sunny and surprisingly warm morning on the first Monday in October. On Pier 7 in Canton, but for a couple of men hosing down a sailboat, all is quiet on the waterfront.

Pier 7 is the base site for Lifeline’s new helicopter. Painted Hopkins blue, emblazoned with the Johns Hopkins Medicine logo, the American Eurocopter EC145 sits on a landing pad near the water.

FULL STORY

A Women’s Journey: carpe diem; deck the necks with Miracle Ties; University Health Services relocates.

Tomorrow’s neighborhood: the Science + Technology Park at Johns Hopkins; roll up a sleeve for the flu vaccine; check out med students’ photos from afar; the lowdown on the Celebration of Service Excellence.

Dome is an award-winning monthly tabloid for employees, patients, visitors and friends of Johns Hopkins Medicine.

OPENERS

Show Him the Money
For Paul Thompson, fund-raiser extraordinaire, the season of giving begins in late summer.

The MRSA Monster: Join the Fight
Victim Cynthia Torda urges staff to be more vigilant about hygiene.

What They Say about SAP
Some of your colleagues have used it before —and assure that it made their jobs easier.

Joy’s Parting Gift
Hopkins is part of a national effort to raise awareness about organ donation. Here’s how one family made a difference.

SERVICE EXCELLENCE

Quelling Anxiety, Fielding Complaints
No orange ice? Too noisy? No matter what the problem, our patient representatives can help.

Orators in the Making
Nervous in front of a crowd? Hopkins Toastmasters can help you get over it.

pROFILE

Rick Bennett: Physician/EVP
Meet Bayview Medical Center’s executive vice president and chief operating officer.

pICTURE THIS

Seeing Double
Identical twins Heather and Rebecca Miller have more in common than meets the eye.

pICTURE THAT

Sparkle Plenty
The Johns Hopkins Home Care Group’s robust service excellence campaign shines.