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Business Management 101
HopkinsOne online training rolls out to help employees master the new business procedures

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Imagine trying to juggle training and scheduling for 8,500 people on the East Baltimore campus. That’s exactly the situation HopkinsOne administrators faced, and they’ve managed to pull it off.

Mandatory training for the new, Hopkins-wide, online business management system—scheduled to “go live” on Jan. 1—may seem daunting, but every effort is being made to simplify the process.

Nearly 80 percent of these budding “students” are receiving their software instructions online through self-paced courses. The others start classroom work on more complex software tasks on Oct. 23.

The goal is to prepare everyone for their assigned roles in billing, budgets, accounts payable and receivable, payroll, employee records and benefits, purchasing, research administration and endowments in the months leading up to the “go live” date.

On that day, the University, the medical school and Hopkins Hospital will replace aging, unconnected business computer systems with one integrated, Web-based product customized for Hopkins by software giant SAP.

(Howard County General Hospital is not involved in this switch-over because it already has an up-to-date business management system.)

Each online training course takes about two hours to complete, though you can start and stop at any point. You can review the material at any time to prepare for the assessment test.

These are open-book tests and can be repeated until you score 85 or higher. Everyone must attain a passing grade to gain access to the SAP system after the “go live” date.

Each time students take the assessment, they receive a score and a breakdown of areas where they need improvement. For those who encounter trouble with online training, there’s one-on-one tutoring or classroom work. “In addition to our instructors, we’ve got dozens of our own volunteer coaches—mini-experts—to ease the pain,” says Golding.

Training had to be delayed a few days because of about 8,000 revised functions, or “role mapping changes,” submitted by managers and supervisors at the last minute to identify each employee’s roles in handling business functions. “We decided it was worth the delay to ensure that each person got the proper training,” says HopkinsOne executive director Steve Golding.

Once the SAP software system is up and running on Jan. 1, HopkinsOne will activate a “Custom Help” online feature with the same step-by-step instructions covered in the training courses.  What you need to know is only a click away.

Barry Rascovar

Open Enrollment 2007

What Stays? What Goes?

Weeding through Hopkins’ antiquated business programs was no easy task, but it turns out that some were worth saving. Here’s a handy reference—with apologies to those who don’t need to know.


PAR Excellence
Effort Reporting

Key Master




Johns Hopkins Medicine

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