Feel the Energy!

Johns Hopkins Medicine Celebrates Service Excellence All JHM employees are invited to attend the sixth annual Service Excellence Symposium, featuring consultant Gail Scott, an expert on customer satisfaction in health care settings. The same presentation is being offered in East Baltimore on two dates. Johns Hopkins Hospital May 13 All-employee breakfast snack, Broadway Corridor/JHOC staff elevators, 6 a.m. to 10 a.m. Service Excellence Symposium I, Alumni Auditorium, School of Nursing, 1 p.m. to 4 p.m. May 14 Leadership breakfast, Turner Concourse, 7:30 a.m. to 8:45 a.m. Service Excellence Symposium II, Turner Auditorium, 9 a.m. to noon May 15 All-Employee Energy Jam: Fitness gifts raffled by the Cooley Center; Wellnet booth. Meyerhoff Courtyard, 11 a.m. to 1 p.m. Johns Hopkins Bayview May 12 and 13 Service Excellence Kick Off: Free energy bars and new customer service video, "We CARE," Bayview Café, 7-8:30 a.m.; 11:30 a.m. to 1 p.m. May 13 Awards ceremony honoring 2002 Shining Star Winners, Asthma & Allergy Center Atrium, 1 p.m. to 3 p.m. (invitation only) May 19-23 Pump It Up with Service Excellence: Free fitness activities sponsored by Bayview Fitness Center. Activities, locations and times TBA. May 28 The Stars Come Out at Night: Midnight snacks delivered to night-shift employees