On the recent employee satisfaction survey, East Baltimore campus staff asked
for more mealtime choices. Early last month, when a Subway franchise
opened inside the Hopkins Hospital cafeteria, it was clear they meant
what they'd said. Though the eatery opens at 10 a.m., on opening day
customers began lining up at 9. By noon, the queue numbered more than
40 people who showed no sign of impatience at the 15- to 20-minute wait.
And at day's end, says food and nutrition director Leo Dorsey, the Johns
Hopkins Subway got a sales award for the highest volume ever recorded.
The new venue, which stays open until midnight, has been especially
popular with staff and visitors who want freshly prepared food after
the cafeteria closes. Furthermore, the Subway hasn't over-crowded the
cafeteria. "I'd say it's a hit," Dorsey reports.