We’re taking several approaches to make sure that our staff not only reflects the population at large, but also learns to respect the cultural differences that can affect health care. By building cultural competence, our providers learn to understand and respect their patients’ cultural backgrounds, which can lead to better care and higher satisfaction rates.
Diversity Awareness Training
Several thousand employees a year receive diversity awareness training, either during new staff orientation or in special educational sessions in their departments. In addition, managers and leaders take training modules to help them encourage diversity and inclusion in their supervisory roles.
Johns Hopkins University Programs
Talent Management and Organization Development (TMOD) supports Johns Hopkins Institutions’ commitment to diversity and inclusion. TMOD offers a variety of services and courses that are designed to cultivate awareness, mutual respect and understanding in a diverse work environment. TMOD provides a set of integrated organizational HR processes designed to attract, develop, motivate, and retain productive, engaged employees. Services include:
- Workforce Planning
- Onboarding Toolkit
- Strategic plan/goal alignment
- Performance Management
- 360° assessments
- Executive coaching
- Leadership development
- Diversity/Inclusion training
Job Training Programs
The Johns Hopkins Hospital and Health System has several programs that improve job opportunities for employees and removes barriers to career advancement.
The programs include:
- Project REACH – uses U.S. Department of Labor funds to train hundreds of Health System employees in lower skilled positions for better paying Hopkins careers
- Skills Enhancement Program – about 500 employees a year receive free services such as skills assessment, academic counseling and tutoring
- Start on Success – places Baltimore public school students with disabilities in internships at The Johns Hopkins Hospital
- A mediation program – for settling discrimination complaints confidentially and fairly
In 2007 Hopkins received a Freedom to Compete award from the U.S. Equal Employment Opportunity Commission in recognition of its work in these programs.
Department of Dermatology Community Forums
In 2010, Dr. Ginette Hinds and Dr. Sewon Kang, launched the department’s Ethnic Skin Program. In response to program goals of strategic outreach, the department hosts the annual Martin Luther King Visiting Professorship. Co-sponsored by the Office of Diversity of Cultural Competence, the goal of this event is to establish an annual Department of Dermatology forum for co-learning. The forums are designed to generate exchanges that lead to a solutions-driven agenda to reduce disparities in health and health care in East Baltimore. In 2010, Dr. Amy McMichael shared research in Hair Loss and Scalp Conditions Affecting African Americans and in 2011, Dr. Hugh M. Gloster presented on Skin Cancer in African Americans. The presentations help to create dialogue to bring together community providers, patients, and other community-based organizations from across East Baltimore.
- 2010: Dr. Amy McMichael of Wake Forest University, topic Hair Loss and Scalp Conditions Affecting African Americans
- 2011: Dr. Hugh M. Gloster, Jr. M.D of University of Cincinnati, topic Skin Cancer in African Americans
East Baltimore Annual Health Equity, Access, and Diversity (Moving A.H.E.A.D.) Film and Lecture Series
On 2010, the Office of Diversity and Cultural Competence, in conjunction with the School of Medicine, School of Public Health, School of Nursing, and The Johns Hopkins Hospital, launched the inaugural East Baltimore Annual Health Equity, Access, and Diversity Film and Lecture Series. The inaugural event featured documentary, The Deadliest Disease in America. This film focused on racism, bias and classism in health care and the impact they have on patients and communities of color. The 2nd annual event featured, the autobiographical film, Gifted Hands: The Ben Carson Story. The world renowned, Dr. Ben Carson, presented his movie excerpts and provided an inspiring message to East Baltimore City Public School students. This annual film series will address the health disparities and create a forum for dialogue that includes faculty, staff, East Baltimore community residents and leaders.
- 2010, Film topic: The Deadliest Disease in America
- 2011, Film topic: Gifted Hands: The Ben Carson Story
Department of Psychiatry/Diversity Brain Trust Partnership
As a co-convener, the ODCC supports a newly established community-led initiative, an organization called the Diversity Brain Trust. The focus of the Brain Trust is to raise awareness, increase knowledge, and promote effective research, outreach, and access to mental health and developmental disability services within minority and underserved communities across the state. The Brain Trust represents over 25 organizations including federal, state and local government agencies and health departments, academic institutions, professional associations and faith-based organizations.
Department of Pediatrics Workshop
Dr. Deborah Prothrow-Stith of Spencer Stuart Search Firm delivered Pediatric Grand Rounds on December 2, 2009. Dr. Prothrow-Stith participated in an ODCC-sponsored workshop, Elevating Our Community Assets, featuring The Transformation Team of East Baltimore. Major Melvin Russell of the East Baltimore Police Department and Dr. Prothrow-Stith presented Criminal Justice and Public Health approaches to Youth Violence. The goal of the workshop was to establish an annual Department of Pediatrics forum for co-learning and generate exchanges that lead to a solutions-driven agenda to address youth violence in East Baltimore.
The workshop brought together community-based programs including health centers, prison re-entry, employment, housing, and economic development, and Baltimore Public Schools, Johns Hopkins Medicine (JHM) and School of Public Health (SOPH) staff and students. More than 100 individuals participated in this event.
Department of Medicine
The ODCC assists Dr. Myron "Mike" Weisfeldt in identifying funding for the Med-Peds Urban Health Residency Training Program. Sources include Garth Graham, Deputy Assistant Secretary for Minority Health in the Office of Minority Health at the Department of Health and Human Services and Anne Beale of the Aetna Foundation.