Director of Patient Safety 
Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality and The Johns Hopkins Hospital

In her role as director, Ms. Paine is responsible for the strategic and tactical oversight of the Patient Safety program. She was responsible for implementing the health system’s online event reporting system and now manages the operations, surveillance and data analysis from this system. Since 2004, Ms. Paine has organized the annual patient safety culture assessment, which has demonstrated a significant improvement. An integral component of the Patient Safety program is the Comprehensive Unit-based Safety Program (CUSP), which Ms. Paine has brought to more than thirty units across the hospital.

Recently, she served on the Agency for Healthcare Research and Quality and the National Quality Forum’s Expert Panel for Common Formats in event reporting. She has spoken to audiences and consulted with hospitals nationally and internationally on Patient Safety Strategic Planning, CUSP, Science of Patient Safety, event reporting, safety culture measurement, and improvement as well as patient and family involvement in safety.

An adjunct faculty member at the Johns Hopkins University School of Nursing and associate faculty at the Johns Hopkins Bloomberg School of Public Health she holds a bachelor’s degree in nursing from Nazareth College and a master’s degree in Applied Behavioral Science and Change Management from the Johns Hopkins University. She came to Johns Hopkins Hospital in 1988 as a labor and delivery nurse.

Her seminar entitled Keeping Patients Safe is scheduled for Session III: (2:00 p.m. - 3:00 p.m.).