Our team of breast cancer specialists has quality of care data that describes how breast centers rank nationally—and how our Breast Center compares—in the following areas:
- Postoperative nausea/vomiting rate
- Postoperative pain management
- Length of time in the hospital on average for women having breast cancer surgery with and without reconstruction
- Complications that occur during or after surgery
- Satisfaction data from prior patients’ experiences
- Breast conservation
- The number of screening mammograms that convert to diagnostic mammograms
- How many biopsies identify the presence of cancer
- How thorough/complete pathology reports are in recording all necessary prognostic factors
- Survival rates by stage of disease
- Detailed patient satisfaction data regarding patients’ experiences with each and every member of our Breast Center team—designed to evaluate skill level, communication, compassion, education provided and overall satisfaction with our services.
In addition, Lillie Shockney, R.N., B.S., M.A.S., administrator of the Johns Hopkins Breast Center, chairs the National Consortium of Breast Center (NCBC)’s Quality Initiative. Her mission is to create measures of quality of care that depict the level of care received by patients across the continuum. Through her leadership and that of her colleagues on the NCBC’s Quality Task Force, more than 250 national breast centers have begun collecting and reporting this data to the NCBC.
Beginning in 2008, breast centers were able to become certified. Through this quality initiative program, improvements have been made in care using Johns Hopkins Medicine as a benchmark and “gold standard.”
The oncology roundtable of the Healthcare Advisory Board also cites our Breast Center as an example of excellence in breast cancer care delivery. Our staff receives visits from other institutions wishing to model their programs after ours.