Services For Patients and Families
A patient's primary care doctor may schedule an appointment in The ATP Clinic, or patients can call themselves.
TRANSPORTATION AND LODGING
Many of our patients travel a great distance to meet with our specialists.
Additionally, some patients undergoing an intensive course of therapy will be required
to stay in Baltimore for many weeks or longer. To help alleviate the added stress of
traveling to a new city, the staff at the Johns Hopkins ATP Center can assist families
with making travel arrangements and housing accommodations.
TRAVEL GUIDE (800-225-2201; 410-614-1859)
This full-service travel agency handles travel and hotel accommodations exclusively
for patients, families and visitors. They are located in the Hospital's main lobby
and are open from 8:30 a.m. to 5 p.m., Monday-Friday.
GUEST SERVICES
HOSPITAL MAIN LOBBY, 1ST FLOOR, WOLFE STREET ENTRANCE (410-614-5100)OUTPATIENT CENTER,
1ST FLOOR LOBBY (410-955-2629)
From 9 a.m. to 5 p.m., Guest Services representatives can assist visitors with directions,
hotel and local attractions and special requests.
JOHNS HOPKINS SHUTTLE SERVICE (410-502-6880)
Shuttle service within the Johns Hopkins Medical Campus in East Baltimore is available
by dispatch 24 hours per day, 7 days a week. Service between East Baltimore, Johns
Hopkins Bayview Medical Campus and Green Spring Station is available during weekdays
only. Information on shuttle schedules, wheel-chair accessibility and other information
is available by calling the Transportation Office between 6 a.m. and 11:30 p.m.,
Monday-Friday.
TAXIS<
Taxicab service is available at our main Wolfe Street entrance. If a cab is not immediately
available, you may use a courtesy phone located at each information desk which will enable
you to connect directly to the dispatcher for service.
PUBLIC TRANSIT (410-539-5000)
The Mass Transit Administration (MTA) provides a network of affordable and accessible
transportation services throughout Maryland. The Johns Hopkins Medical Institution is
located along several bus lines, is minutes away from two MARC train stations and Light Rail,
and is a stop on the METRO subway line located between the Outpatient Center and the Hospital
on the Concourse Level.
PLACES TO EAT
There are several cafeterias and restaurants located on the medical campus offering a variety
of food and dining environments.
Main Hospital Cafeteria - Located off the hospital's main lobby,
1st floor, and the Broadway corridor. Open daily from 6:15 a.m. to 8 p.m.
Serves breakfast, lunch, dinner ,snacks, and beverages. Vending machines available 24 hours.
Express Oasis Coffee Bar - Located at the entrance of the main
cafeteria. . Serves a selection of gourmet coffees, juices, bagels and pastries.
Open daily from 5:30 a.m. to 2 p.m.
The Tower Terrace Restaurant - Located off the main hospital's
main lobby, 1st floor, across from the main hospital cafeteria. Offers a full menu of
continental fare; table service in attractive and comfortable atmosphere. Sushi Bar located
within. Open Monday -Thursday from 11 a.m. to 4 p.m. for lunch; on Friday from 11 a.m.
to 2:45 p.m. Monday-Thursday, 4 p.m. to 7:15 p.m. for dinner. Reservations suggested.
Please call 410-955-6858.
Asian Cafe - Located in the Carnegie Building, near the
Blalock corridor. Offers garden fresh vegatable, shrimp, chicken and beef dishes.
Daily specials, plus a large menu prepared fresh. Appetizers, soups and beverages.
Open Everyday from 11 a.m. to 9 p.m.
Grille 601 - Located in the Outpatient Center, 2nd floor.
Serves gourmet specialties for breakfast and lunch at a variety of food stations.
Open Monday-Friday from 7 a.m. to 3:30 p.m.
Outpatient Center Coffee Bar - Located in the Outpatient Center,
1st floor adjacent to gift shop. Offers a selection of gourmet coffees, muffins, bagels,
sandwiches, soups and deserts. Open Monday-Friday, 7 a.m. to 3:30 p.m.
Hampton House Cafe - Located in the Hampton House, 1st floor,
across the street from the main hospital building. Serves cafeteria-style breakfast and lunch,
made-to-order sandwiches, soups and deserts. Open Monday-Friday, 7a.m. to 3:30 p.m.
GIFT SHOPS
The Women's Board of the Johns Hopkins Hospital operates two gift shops on campus. One shop
is located off the main lobby of the hospital, near the entrance to the Jefferson Street
Building; and a second shop is located adjacent to the Coffee Shop on the 1st floor of the
Johns Hopkins Outpatient Center. Each store sells magazines and books, a wide selection of
cards, clothing gifts, toys, and snack foods. Proceeds from the sales are used by the
Women's Board to purchase equipment and fund projects for the hospital.
MAIN HOSPITAL: Open Monday-Friday from 8:30 a.m. to 4:30 p.m., and Saturday and Sunday from
10:30 a.m. to 3 p.m.
OUTPATIENT CENTER: Open Monday-Friday from 7:30 a.m. to 3:30 p.m.
AUTOMATED TELLER MACHINES (ATM)
For your personal banking needs, several ATM's using the HONOR and Cirrus networks are located in the main hospital lobby near the Wolfe Street entrance and on the 1st floor of the Outpatient Center, directly across from the coffee shop.
FLORIST
The Flower Cart is located just off the main hospital lobby directly accross from the Jefferson
Street Building's main elevators. In addition to fresh flowers, the Flower Cart sells plants,
silk floral arrangements, balloons, and fruit and snack baskets. Because some patients may
have lowered immune systems due to treatments they take, fresh flowers may not be permitted
on the inpatient units. Please be sure to ask your nurse or physician if you or a family
member has any questions regarding this policy.
The Flower Cart operates Monday - Friday, 9 a.m. to 5 p.m.; Saturday, 10 a.m. to 4 p.m.; and Sundays from Noon to 4 p.m. Deliveries to patient roooms or wire services around the world are available. Call 410-955-6822.
MAIL
There is a self-service post center located across the hall from the Gift Shop, just off the main hospital lobby, which is available 24-hours a day. If you are an inpatient, your nurse will be sure to get your mail to you as quickly as possible.
PASTORAL CARE
The Johns Hopkins Department of Pastoral Care provides patients and families of all faiths
pastoral and spiritual care, sacramental ministries, advanced directive consultation and
other support services. Located in the Blalock Building, Room 173, anyone is welcome to
visit during office hours from 8 a.m. to 5 p.m., Monday - Friday, or call 410-955-5842.
An interfaith chapel is available for private prayer and meditation 24-hours a day. The chapel is located in the lobby of the Children's Center.
THE MARBURG PAVILION at HOPKINS HOSPITAL
Located in the historic Marburg Building at the Johns Hopkins Hospital, the Marburg pavilion provides deluxe accommodations for adult patients. A limited number of private rooms and two-room suites are available for an additional charge. They feature fine wood furniture, private baths, entertainment centers, and an array of services, including expanded dining menus and overnight sleeping accommodations for family members. Call 410-614-4456 for more information.
HOPKINS USA: FOR OUR OUT-OF-TOWN GUESTS
Johns Hopkins USA provides one point of contact for our out-of-town patients. The staff can provide information regarding transportation, lodging and other travel needs. Call 1-800-507-9952 to talk with Hopkins USA. For family accommodations on the patient floor, see the Marburg Pavilion.
JOHNS HOPKINS INTERNATIONAL SERVICES
The professional staff of International Services coordinates all aspects of international
patients' care, paying special attention to personal, cultural, and travel-related needs.
For more information, call 410-955-8032. From outside the country, call +01-410-614-4334,
or visit the website, www.jhintl.net.
[TOP]
