Named executive vice president of The Johns Hopkins Hospital in 1999, Dr. Reitz is the sixth person—and the first woman—to hold that position.
Dr. Reitz began her Johns Hopkins career in 1981, as director of nursing practice at The Johns Hopkins Hospital. In 1984, she became part of the Johns Hopkins management team that transformed the deficit-ridden Baltimore City Hospitals into what now is known as Johns Hopkins Bayview Medical Center, turning a $7 million annual loss under municipal ownership into a positive bottom-line performance. In the process, she rose from vice president of nursing to executive vice president/chief operating officer there.
In 1995, Dr. Reitz was appointed vice president for operations integration for the Johns Hopkins Health System. In this position, she oversaw the streamlining of procedures across and within the health system’s member organizations through the application of performance improvement principles and practices, as well as work redesign and reengineering.
Dr. Reitz was appointed senior vice president for operations for The Johns Hopkins Hospital in 1996 and in 1999 assumed her current position as executive vice president and chief operating officer, charged with improving hospital operations to achieve new levels of organizational coordination, integration and efficiency. In 2003, she became vice president for quality improvement for Johns Hopkins Medicine, overseeing all safety, service and quality improvement efforts. She is also vice chairman of the board of trustees of Johns Hopkins Home Care Group Inc., and a trustee of Johns Hopkins Bayview Medical Center.
A member of numerous professional and community organizations, including the Greater Baltimore Committee Leadership Association, Dr. Reitz serves on the board of the Maryland Chapter of the American Heart Association, the Advisory Board for the Johns Hopkins University School of Nursing, and the advisory board for the University of Maryland School of Nursing. She is a member of the Executive Committee of the Maryland Hospital Association.
Dr. Reitz earned her doctor of science degree in health policy/health finance and management at the Johns Hopkins University Bloomberg School of Public Health and her master of science and bachelor of science in nursing at the University of Maryland School of Nursing. She is a member of the associate faculty of the Bloomberg School and the Johns Hopkins University School of Nursing. She has authored a number of publications, primarily focusing on patient acuity and case-mix measurement. She has been named one of Maryland’s Top 100 Women and recognized as one of the Top 50 Business Women in Baltimore. She has also been recognized as a Distinguished Woman by the Girl Scouts of Central Maryland.
The daughter of an Army officer, Dr. Reitz began her professional career in the U. S. Army Nurse Corps, serving from 1971 to 1973 as a first lieutenant at Kimbrough Army Hospital in Ft. Meade, Md., and then at the Army Medical Research Institute for Infectious Diseases at Ft. Detrick, Md. From 1974 to 1981, she served as director of nursing at Meridian Healthcare in Randallstown, Md.