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October 12, 2009- For the 14th straight year, the National Research Corporation (NRC) has given The Johns Hopkins Hospital its Consumer Choice Award for the Baltimore region. For 2009-2010, Hopkins also was rated as the top choice by consumers in the Bethesda, Md., area. The award is based on ratings from health care consumers, who assessed hospital standings based on four metrics: best overall quality, best image/reputation; best doctors, and best nurses.
Each year, the NRC surveys family health care decision makers among households representing consumer markets in the contiguous 48 states and the District of Columbia to determine which hospitals are most highly regarded. This year, 250,000 households were surveyed.
Other regional consumer choice winners in the Maryland, D.C., and Virginia areas included Washington County Hospital and Winchester Medical Center, both in the Hagerstown, Md., area, and Inova Fairfax Hospital in the metropolitan Washington, D.C., area.
“We sincerely value and appreciate this vote of confidence by our patients, visitors and those who know of us,” said Ronald R. Peterson, president of The Johns Hopkins Hospital and Health System. “With this award comes the responsibility to not only maintain the high level of quality that the citizens of Maryland expect from us, but also to improve on that quality every day.”
“We are delighted that so many people in the region associate Johns Hopkins with the best in health care,” said Edward D. Miller, M.D., dean and CEO of Johns Hopkins Medicine. “It is enormously gratifying to see our commitment to quality care recognized by our fellow Marylanders.”
The Johns Hopkins Hospital has earned the top spot as “Best of the Best” in U.S. News & World Report’s annual Honor Roll of American Hospitals for the past 19 years.
Media Contact: Gary Stephenson